Our client, a Business Solutions company, is looking for a Claims Examiner - Workers Compensation for their Ontario, CA/Remote location.
Responsibilities:
Workers Compensation Claims Examiner (3+ years of California WC experience)
To analyze complex or technically difficult workers' compensation claims to determine benefits due; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.
Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
Negotiates settlement of claims within designated authority.
Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.
Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles clams within designated authority level.
Prepares necessary state fillings within statutory limits.
Manages the litigation process; ensures timely and cost effective claims resolution.
Coordinates vendor referrals for additional investigation and/or litigation management.
Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims for our clients.
Manages claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets.
Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner.
Communicates claim activity and processing with the claimant and the client; maintains professional client relationships.
Ensures claim files are properly documented and claims coding is correct.
Refers cases as appropriate to supervisor and management.
Performs other duties as assigned.
Supports the organization's quality program(s).
Requirements:
Education & Licensing Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.
Experience Five (5) years of claims management experience or equivalent combination of education and experience required.
Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business.
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Service Expectations
Work Environment: When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
Numbers & Facts
Location
Ontario, CA
Skills
Adjudicationunmatched
Alliance/Partner Managementunmatched
Analysis Skillsunmatched
Applications Securityunmatched
Auditoryunmatched
Best Practicesunmatched
Business Solutionsunmatched
Claims Codingunmatched
Claims Managementunmatched
Claims Processingunmatched
Computer Skillsunmatched
Cost Controlunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Collectionunmatched
Develop and Maintain Customersunmatched
Health Planunmatched
Identify Issuesunmatched
Insurance Regulationsunmatched
Licensingunmatched
Litigationunmatched
Medical Protocolsunmatched
Medical Treatmentunmatched
Medicareunmatched
Microsoft Officeunmatched
Microsoft Product Familyunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Analysisunmatched
Process Managementunmatched
State Laws and Regulationsunmatched
Subrogationunmatched
Team Playerunmatched
Time Managementunmatched
Vendor/Supplier Planningunmatched
Worker's Compensationunmatched
Writing Skillsunmatched
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