Our Client, a Health Insurance company, is looking for a Claims Processor for their Baltimore, MD location.
Responsibilities:
50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
20% Supports operations systems by providing operating information to customers; answering questions; providing training.
20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation,
5% Verifies operations systems by developing testing methods; conducting and documenting tests.
5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.
Requirements:
Education Level: Bachelor's Degree
Education Details: Business Administration
Experience: 2 years experience in (level 2 or above) operational role.
In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Ability to recognize, analyze, and solve a variety of problems., Proficient
Highly proficient in Microsoft Office and similar applications., Proficient
Organized, detail-oriented while meeting strict deadlines. , Proficient
Excellent communication skills both written and verbal., Proficient
Demonstrate ability to work independently, Proficient
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Analysis Skillsunmatched
Business Administrationunmatched
Career Developmentunmatched
Communication Skillsunmatched
Detail Orientedunmatched
Documentationunmatched
Health Insuranceunmatched
Health Planunmatched
Microsoft Officeunmatched
Operational Auditunmatched
Operational Improvementunmatched
Operational Supportunmatched
Operations Researchunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Quality Assurance Methodologyunmatched
Root Cause Analysisunmatched
Standard Operating Procedures (SOP)unmatched
Standards Developmentunmatched
System Testunmatched
Test Plan/Scheduleunmatched
Time Managementunmatched
Training/Teachingunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.