Claims Resolution Specialist

Claims Resolution Specialist

Cincinnati, Ohio

Contract-to-hire

Pay: $19 to $23

LHH Recruitment Solutions is partnering with our client to hire a Claims Resolution Specialist for a contract-to-hire opportunity. This role is responsible for managing outstanding medical claims, resolving denials, and ensuring accurate and timely reimbursement.

General Description:

This position focuses on following up on unpaid claims, utilizing aging reports, filing appeals when appropriate, and maintaining strong communication with insurance carriers, patients, and internal stakeholders.

Responsibilities:

• Manage workflow related to outstanding accounts receivable, rejected or pending claims, and daily correspondence
• Interpret EOB denials and take appropriate action to resolve claims
• Submit and follow up on medical records requests and additional documentation required by insurance carriers
• Communicate with insurance carriers via phone, portals, and fax, including writing and submitting appeals with supporting documentation
• Respond to inquiries from patients, providers, and insurance representatives in a timely manner
• Monitor and maintain key performance indicators including days in A/R, collection percentages, and aged receivables
• Utilize aging reports to follow up on claims over 30 days past due
• Serve as a resource for billing and coding questions including CPT-4, HCPCS, ICD-9/10, and related guidelines
• Ensure all work is completed within established timelines and complies with applicable regulations
• Manage task queues and prioritize work according to internal procedures
• Escalate complex or high-priority issues to leadership as needed
• Communicate process changes or updates to leadership
• Perform additional duties as assigned

Qualifications:

Education:

• High school diploma or equivalent required
• Billing certification or related training preferred

Experience:

• 2+ years of medical billing, claims follow-up, or insurance claims experience required
• Experience with physician or clinical billing strongly preferred
• Familiarity with practice management systems such as GE Centricity preferred
• Experience with electronic and paper claims processing
• Radiology billing experience is a plus
• Experience using payer web portals
• Knowledge of CPT-4, HCPCS, ICD-9/10, and related billing practices

Skills and Abilities:

• Strong knowledge of HIPAA regulations
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently and manage multiple priorities
• Strong organizational skills and ability to handle confidential information

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements

Pay Details: $19.00 to $23.00 per hour

Search managed by: Bianca Kimble

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.