Cargo/Freight, Claims Management, Contact Management, Customer Support/Service, Data Entry, Microsoft Excel, Order Processing, Procedure Development, SAP, Status Reports, Team Player, Time Management
LOCATION
GA
POSTED
30+ days ago
Here are the job details for your review:
Job Title: Claims Specialist
Pay Rate: $22/hr on W2,
Duration: 12 Months
Job Location: REMOTENotes:
Position is 100% remote, 40 hours/week.
Seeking candidates who have proficient SAP and excel knowledge/skills Job Description:
• Supervise the transportation claims inbox and work with the vendors, customers and internal partners to ensure that KC is recovering the appropriate funds
o Assist with end-to-end task completion
• Maintain daily contact with key client contacts and perform data entry / order processing within specified system.
• Document and report on status of pending inquiries regarding account problems, plus some outgoing phone calls.
• Intermediate position that requires a Bachelors degree or 8+ years of equivalent experience.
• Work with freight payment team to ensure any disputes with transportation carriers are solved timely
• Communication with carriers to ensure that there are no gaps in information required
• End to end management of freight claims inclusive of assisting KC in creating a new procedure in how to file claims
• Assistance to returns and refusals inbox which will require associate to coordinate with carriers, distribution facilities and customer service to determine if loads need to be cancelled, re-scheduled or re-worked