About the Role:
Join MedPOINT Management as a Claims Support specialist in Sherman Oaks, CA, where you will play a vital role in ensuring smooth claims processing and customer satisfaction. This position offers an exciting opportunity to contribute to a dynamic team dedicated to delivering exceptional healthcare management services.
Responsibilities:
- Process and review insurance claims for accuracy and completeness.
- Communicate with healthcare providers and insurance companies to resolve claim issues.
- Maintain detailed records of claims status and updates in our database.
- Assist in the appeals process for denied claims and follow up as necessary.
- Provide excellent customer service to patients and providers regarding claims inquiries.
- Collaborate with the billing department to ensure timely payment of claims.
- Stay updated on insurance policies and regulations to ensure compliance.
- Identify trends in claim denials and recommend process improvements.
Requirements:
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- 1-2 years of experience in medical billing or claims processing.
- Knowledge of insurance policies, procedures, and medical terminology.
- Strong attention to detail and excellent organizational skills.
- Effective communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and electronic health record systems.
- Ability to work independently and as part of a team in a fast-paced environment.
- Positive attitude and commitment to providing exceptional service.
About Us:
MedPOINT Management has been a leader in healthcare management for over 15 years, providing innovative solutions to streamline operations for healthcare providers. Our commitment to excellence and patient-centered care has earned us the trust of our clients, making us a preferred partner in the industry. Our employees thrive in a supportive environment that values collaboration, growth, and a passion for making a difference.