CLAIMS TECHNICIAN
Salary
$21.36 - $26.91 Hourly
Location
Muskegon, MI
Job Type
Full-Time
Job Number
2026-02703
Department
HealthWest
Opening Date
06/26/2026
Closing Date
7/13/2026 5:00 PM Eastern
Description of Work
An employee in this class, under the general supervision of departmental head or designee, performs difficult clerical and technical account keeping tasks in compliance with well-established departmental policies and procedures. A Claims Technician/HealthWest maintains general and subsidiary account records; balances and prepares a variety of technical reports, adjudicates provider network claims, and assists in preparing and recording standardized journal entries. An employee in this class may also be required to assist auditors in account analysis preparation, assist higher level accounting personnel in completing the more complex accounting assignments, and performs other related duties as assigned.
Required Minimum Entrance Qualifications
OR
Must be a high school graduate or have successfully completed the General Educational Development Test (GED); AND have two (2) years' of work experience in bookkeeping, accounting, patient registration, medical/behavior health billing or coding.
Preferred but not Required
A course in coding or experience in billing/coding is desired but not required.
Bilingual candidates highly desired.
Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
Individuals in Recovery and individuals with experience in Armed Services valued.
NOTE: The recruitment for this position utilizes assessment(s) in order to match candidate foundational competencies, personality, and job fit to those required for the position.
Physical Conditions / Work Location
PHYSICAL ACTIVITIES
An employee in this class performs generally sedentary work activities requiring the occasional lifting of objects weighing up to thirty-five (35) pounds.
ENVIRONMENTAL CONDITIONS
An employee in this class works in a variety of office settings.
Additional Information
Click Below for Job Posting:
https://www.governmentjobs.com/careers/muskegon/classspecs?keywords=NF168
EVALUATION CONTENT
Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant's employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT
RECOGNIZES QUALIFYING MILITARY SERVICE
Non-Bargaining new hires have the option of either a County contribution to the Health Savings Account (outlined below) OR a 3% County contribution to the Lincoln Financial (457b) plan.
CONTRACT SECTION
BENEFIT
Medical Insurance
Health Savings Account (HSA) Plan 1
Single Plan: $2,500 Deductible, $1,250 Employer HSA Contribution, Out of Pocket Max $4,000. 2 People/Family: $5,000 Deductible, $2,500 HSA Employer Contribution, Out of Pocket Max $8,000, Co-insurance - 10%
Employer Contributions are prorated based on start date of benefits
No Employee Premium Contributions Per Pay
Prescription Drugs: $10/$40/$80 (After deductible)
Health Savings Account (HSA) Plan 2
Single Plan: $1,650 Deductible, $800 Employer HSA Contribution, Out of Pocket Max $2,250. 2 People/Family: $3,300 Deductible, $1,600 Employer HSA Contribution, Out of Pocket Max $4,500
Employer Contributions are prorated based on start date of benefits
Monthly Employee Premium: Single-$161.58, 2 person- $387.80, Family- $484.76
Prescription Drugs: $10/$40/$80 (After deductible)
High Deductible Plan (HD) * This plan is only optional if the employee is not eligible for the HSA, Single Plan: $750 Deductible, 2 People/Family: $1,500 Deductible, No Employee Premium Contributions Per Pay
Prescription Drugs: $10/$40/$80
Available first of the month following one full month of continuous employment
Lincoln Financial 457b
In lieu of employer HSA contribution you may be eligible for an employer contribution of 3% into the Lincoln Financial 457b plan
Dental Insurance
15% employee premium contribution
Available first of the month following one full month of continuous employment
Vision Insurance
15% employee premium contribution
Available first of the month following one full month of continuous employment
Benefit Option
In lieu of medical coverage you may be eligible to receive a biweekly benefit option payment. Single: $104.16 or 2Person/Family: $187.50
Retirement
Defined Contribution (DC) Plan through MERS of Michigan with 3% employer and 4.5% employee contribution. There is a 6 year graduated vesting for the employer contribution.
Retiree Insurance
Healthcare Savings Account (HCSP) through MERS of Michigan, employer 3% contribution. Vesting requirement of 6 years.
Life Insurance and AD & D
Equal to employee annual salary to next highest $1,000. Max $200,000
Available first of the month following one full month of continuous employment
Long Term Disability
No cost to the employee, employer paid at 66 2/3% of salary after 6 month waiting period
Available first of the month following one full month of continuous employment
Sick Leave
10 days per year, accumulated .385 days. per pay period
Accrual begins on first day of employment and is available to use on the 90th day of employment.
Annual Leave
13 days, accumulated .500 days per pay period. Increasing to maximum of 24 days with 20 years of eligible County service, see Personnel Rules for accumulation chart.
Accrual begins on first day of employment and is available for use upon hire.
Sick/Annual Leave Cash Payout
Employee may elect up to 80 hours of accumulated vacation and/or sick time to be paid as cash. Future accruals only.
Personal Days
2 days per fiscal year, unused days will be forfeited
Available upon completion of six months of continuous eligible County service
Holidays
13 days
COLA/Longevity
COLA only for employees with 0-4 years of eligible service payment based on the CPI and must be in pay status as of 12/1. Payment of $600 at 5 years of continuous service as of 12/1. Each subsequent year of service will add $100 to the payment for an unlimited maximum.
Voluntary Benefits
(100% employee paid)
Short term disability, critical illness, hospital indemnity, accident insurance, voluntary life insurance for self/spouse/dependents, 457 Investment options (available immediately upon hire), Section 125 (available for Health and Childcare reimbursement)
Available first of the month following one full month of continuous employment
Student Loan Forgiveness
You may be eligible for student loan forgiveness through federal programs designed for people who work in public service including Local government (Public Student Loan Forgiveness, Temporary Expanded PSLF).
01
I understand that HealthWest is a Muskegon County department that is publicly funded by Michigan Medicaid. Therefore, background checks will be run prior to hire to ensure the prospective hire is not excluded from providing clinical services due to a recent felony or misdemeanor conviction.
02
By checking the box I agree with the following statement: I have direct experience working with the State of Michigan (MDHHS) billing codes
Required Question
Employer Muskegon County
Address 1903 Marquette Avenue
Muskegon, Michigan, 49442