Our client, an expanding organization in the industrial equipment sector, is seeking a Claims & Warranty Manager to join their team. This role oversees warranty administration, OEM recovery programs, and claims management, ensuring compliance and maximization of recovery opportunities across the rental and fleet divisions.
Salary + Additional Benefits:
$110,000-$120,000 + Discretionary bonus
Medical, Dental, Vision Insurance
401K with company match
Location: Houston, TX Type of Position: Direct Hire
Responsibilities:
Manage all warranty claims for rental and fleet equipment, ensuring accurate documentation and submission
Monitor claim aging and recovery performance, developing dashboards for tracking
Ensure compliance with OEM warranty requirements and maximize reimbursement opportunities
Review high-dollar repairs for warranty eligibility and reduce leakage and missed claims
Standardize warranty documentation practices and conduct periodic audits
Train service personnel on claim processes and maintain warranty records and reporting
Collaborate with service, fleet, operations, and finance teams to support OEM audits and root cause analysis
Requirements:
Minimum of 5 years of warranty administration experience, preferably in industrial equipment, construction, rental, or related sectors
Strong understanding of OEM warranty processes and claims management
Experience with MRP systems or analogous software
Proficiency in Microsoft Office Suite
Excellent organizational and communication skills
Results-focused with a clean, professional resume
Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application. #LI-DNI
Numbers & Facts
Location
Houston, TX
Salary
$110,000–$120,000 Per Year
Skills
Administrative Skillsunmatched
Auditingunmatched
Automotive Repair and Maintenanceunmatched
Car Rentalsunmatched
Claims Managementunmatched
Claims Processingunmatched
Communication Skillsunmatched
Constructionunmatched
Dental Insuranceunmatched
Documentationunmatched
Documentation Standardsunmatched
Equipment Rentalsunmatched
Financeunmatched
Maintain Complianceunmatched
Microsoft Officeunmatched
OEM (Original Equipment Manufacturer)unmatched
Organizational Skillsunmatched
Process Managementunmatched
Record Keepingunmatched
Reimbursementunmatched
Rentalsunmatched
Reporting Dashboardsunmatched
Root Cause Analysisunmatched
Staff Trainingunmatched
Vision Planunmatched
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