Classroom Technology Services Student Pool

Position Details ================

Position Information --------------------

• Job Title: Classroom Technology Services
• Student Pool: Academic Technologies at Oregon State University
• Appointment Type: Part-time
• Student Employee: Yes
• Job Location: Corvallis
• Appointment Percent: 100
• Appointment Basis: 12
• Pay Method: Hourly
• Pay Period: 16th - 15th of the following month
• Pay Date: Last working day of the month
• Remote or Hybrid option: Yes
• Min Hourly Rate: 15.05
• Standard: 13.20
• Non-Urban: 15.45
• Portland Metro: 21.00
• Max Hourly Rate: 21.50
• Standard: 18.50
• Non-Urban: 21.50
• Portland Metro:

Position Summary ----------------

This recruitment will be used to fill five part-time a maximum of 24 hours per week Classroom Technology Services positions for Academic Technologies at Oregon State University OSU. The Student Technician position in Classroom Technology Services will work in coordination with the professional staff to maintain and support audiovisual presentation systems in classroom labs and conference room supported by Academic Technologies. In addition, assisting professional staff with upgrades and installation of audiovisual systems, imaging and testing of installed computers in classrooms and other duties as assigned.

Transferable Skill Development -----------------------------

### Position Duties

• Conduct audiovisual systems service and testing throughout the academic terms as scheduled, reporting any issues into Help Desk trouble ticket database
• Perform computer imaging and testing under the coordination of the Classroom Technology Services IT Consultants direction
• Staff the Classroom Technology Services help desk phone support system, assisting clients needs in classrooms, labs, and conference rooms via Crestron RoomView and VNC computer interface
• Log all calls for services into Help Desk trouble ticket database
• Provide basic instruction on the operation of audiovisual systems to customers as necessary
• Assist with event setups and teardowns as necessary
• Assist with audiovisual upgrades, new installations, etc. under the supervision of a professional technician
• Be attentive to the safety and security of the Classroom Technology Services working area
• Maintain a clean, professional, and appropriate working area environment in the Help Desk Phone Center

Minimum Qualifications ---------------------

### Full Employment Eligibility Requirements

Can be found here: http://shr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

### Must be:

• Academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Pursuing a program or course of study
• Meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Meet the applicable minimal enrollment standard
• High School student: Regularly enrolled in a high school or participating in a home-schooling program
• Undergraduate and post-baccalaureate student: 6 credit hours per term
• Undergraduate international student: 12 credit hours per term
• Graduate student: 5 credit hours per term
• Graduate international student: 9 credit hours per term
• International students may be allowed to carry fewer hours than specified above and still be considered full-time by the United States Citizenship and Immigration Services USCIS. A reduced course load is approved by the Office of International Services OIS and must be provided to the Student Employment Center.

### Additional Required Qualifications

• Skilled knowledge of audiovisual equipment
• Skilled knowledge of computers and presentation software
• Self-motivated and take the initiative with tasks
• Ability to lift 25 pounds
• Strong oral communication skills
• Ability to work in a team environment
• Positive customer-oriented attitude

This position is designated as a critical or security-sensitive position therefore the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Working Conditions -----------------

### Work Schedule

Flexible schedule to provide customer service and Help Desk Center coverage throughout the week. Shifts start at 7:30am and end at 7:30pm.

Posting Detail Information -------------------------

### Posting Number

P10694SE

### Number of Vacancies

5

### Anticipated Appointment Begin Date

Anticipated Appointment End Date

### Posting Date

02052024

### Full Consideration Date

Closing Date

06012027

Recruitment ------------

### Indicate how you intend to recruit for this search

Competitive

### Student - open to ALL qualified, eligible students

Special Instructions to Applicants ---------------------------------

When applying, you will be required to attach the following electronic documents:

1. A Resume
2. A cover letter indicating how your qualifications and experience have prepared you for this position

For additional information, please contact Lawrence Eng at lawrence.eng@oregonstate.edu.

We are an Equal Opportunity Employer, including disability protected veteran and other protected status. This position is designated as a critical or security-sensitive position therefore the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. OSU will conduct a review of the National Sex Offender Public website prior to hire. All job offers are contingent upon Human Resources final approval.