Clean Transportation Program Associate

Job#: 3054090

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for an Clean Transportation Program Associate. For applicants who are interested in this opportunity, send your updated resume to [email protected]

Here are the details:

Position: Clean Transportation Program Associate

Location: Hybrid

Project Duration: At least 2 years from Start Date

Job Description:

The Rhode Island Office of Energy Resources (OER) is seeking a Clean Transportation Program Associate to support the agency's Clean Transportation & Climate Programs Team. The Program Associate will primarily support the day-to-day administration and implementation of OER's clean transportation rebate and incentive programs, including the DRIVE EV electric vehicle rebate program and PowerUpRI residential EV charging program. The position will have significant interaction with program applicants and members of the public and will also support stakeholder engagement, outreach, policy research, and other initiatives across OER's Clean Transportation & Climate portfolio. The successful candidate must have exceptional customer service and communication skills, strong attention to detail, and a high level of accuracy. This position requires frequent communication with members of the public, coordination with OER staff and the agency's financial team, accurate application and payment processing, and the ability to professionally represent OER during meetings, presentations, webinars, and other public-facing activities.

Exceptional customer service skills, including the ability to communicate patiently,

respectfully, and professionally with members of the public and provide a high level of

service even when addressing complex questions or concerns.

• Excellent written and verbal communication skills.
• Strong public speaking and presentation skills, with the ability to confidently present

information and respond to questions from a variety of audiences.

• Exceptional attention to detail and commitment to accuracy, particularly when reviewing

applications, entering information, determining eligibility, calculating rebate amounts, and

preparing information used to process payments.

• Strong data-entry and record-management skills, with the ability to accurately maintain a

high volume of applications and program records.

• Strong organizational and time-management skills, with the ability to manage multiple

applications, assignments, payment cycles, deadlines, and competing priorities.

• Strong interpersonal skills and the ability to work effectively with OER staff, members of

the public, State agencies, external stakeholders, businesses, and other partners.

• Strong research and writing skills, including the ability to review policy and program

information and clearly summarize key findings for staff.

• Ability to take clear, high-level meeting notes and identify important takeaways, decisions,

and action items.

• Ability to learn new program areas and provide flexible support across the Clean

Transportation & Climate Programs Team as priorities and workload require.

• Ability to work independently, exercise sound professional judgment, and recognize when

an issue should be elevated to management.

• Ability to maintain appropriate confidentiality and discretion when handling applicant,

program, and financial information.

• Proficiency with Microsoft Outlook, Word, PowerPoint, Teams, and other standard office

applications.

• Strong Microsoft Excel skills for program administration, including entering and

maintaining records, using formulas, sorting and filtering information, reviewing

calculations, reconciling records, and maintaining accurate program tracking spreadsheets.

• Interest in or experience with clean transportation, electric vehicles, electric vehicle

charging, energy, sustainability, environmental policy, public administration, customer

service, or government programs preferred.

Primary Responsibilities

• Support the day-to-day administration of OER's clean transportation rebate and incentive

programs, with primary responsibility for DRIVE EV and PowerUpRI.

• Review and process program applications and supporting documentation to determine

completeness and compliance with program eligibility requirements.

• Provide exceptional customer service to program applicants and members of the public

through email, telephone, and other communication channels. Clearly explain program

requirements, application processes, eligibility determinations, and documentation needs,

and assist applicants in resolving questions or application issues.

• Perform accurate and timely application processing and data entry, including maintaining

applicant records, application statuses, supporting documentation, and program tracking

spreadsheets.

• Calculate and verify rebate amounts and conduct quality-control reviews to ensure

applicant information, eligibility determinations, and payment amounts are accurate before

applications are submitted for payment.

• Prepare rebate payment batches and work closely with OER's financial team to support

accurate and timely payment processing, respond to questions, resolve discrepancies, and

maintain appropriate supporting documentation.

• Maintain accurate Excel tracking sheets and program records used for application

management, funding tracking, payment reconciliation, program statistics, and reporting.

• Monitor application activity, available program funding, payment activity, and other

program information and provide updates to program management as needed.

• Assist with presentations, webinars, outreach events, stakeholder meetings, and other

public-facing activities related primarily to OER's clean transportation programs. The

Program Associate must be comfortable speaking publicly, presenting program

information, responding to questions, and representing OER professionally before a variety

of audiences.

• Attend relevant clean transportation meetings, working groups, stakeholder discussions,

and interagency meetings. As requested, the Program Associate may also support the

Climate Lead by attending meetings or assisting with climate-related projects and

programs. Prepare high-level meeting notes identifying important discussions, decisions,

action items, and issues relevant to OER, and provide updates or debriefs to the team as

appropriate.

• Assist with the development and maintenance of program guidance, frequently asked

questions, presentations, briefing materials, reports, webpages, talking points, and other

internal and public-facing resources.

• Support other clean transportation activities, research, outreach, and priorities, as well as

occasional climate-related assignments, based on the needs of the Clean Transportation &

Climate Programs Team.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Providence, RI, US

Job Type:

Date Posted:

September 30, 2026

Pay Range:

$38 - $39 per hour

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