Cleaning & Mitigation Department Manager

Are you looking for a challenge to lead this department into a strong growth curve over the next 5 years? Do you get energy from inspiring and rallying people to a sense of urgency? How about delegating with accuracy and willing to drive hard yourself when all boots on the ground are needed?

When the going gets tough, can you see the path forward clearly, and are able to lead your people through kindly?

Come and help our company grow in our emergency cleaning and mitigation department. Boone Restoration is developing our internal sales and marketing team to start a strong growth curve for this department beginning in May of 2026. We need a humble and dynamic leader to take us to the top! (IICRC credentials and experience in the property restoration industry is a bonus!)

Company Overview

Boone Restoration is a full service disaster restoration company located in Clayton, Ohio that specializes in fire, water, storm, and vehicle impact restoration to our communities in need. We have been a healthy, stable and growing company since 1993. We are independent and family owned. Our main focus is the following four core values that we hold very highly: Integrity (Doing the hard right), Professional (Setting a standard of excellence), Team-Minded (One unit, One Mission), and Service Oriented (Leaving a positive impact daily).

Purpose:

To provide urgent operations support, leadership, and efficient project oversight for our Water Mitigation and Contents Cleaning teams.

Responsibilities:

The Cleaning & Mitigation Department Manager provides strategic and operational leadership to ensure efficient, safe, and high-quality project execution. This role oversees departmental staffing, training, scheduling, and performance management while maintaining alignment with company operations and culture. The manager is responsible for developing and improving standard operating procedures, coordinating emergency response and dispatch, and ensuring accurate documentation across all projects. In addition, the role includes managing tools, equipment, fleet resources, vendor coordination, and departmental expenses, while proactively identifying risks and enforcing safety standards to support both team members and project outcomes.

Required Skills:

The ideal candidate demonstrates strong leadership, communication, and organizational capabilities, with the ability to guide teams through fast-paced and high-pressure environments. This role requires strategic thinking, sound judgment, and a proactive approach to problem-solving and decision-making. The successful manager is technologically competent, comfortable analyzing operational metrics, and skilled at improving processes to enhance departmental performance. High integrity, accountability, adaptability, and a commitment to quality, teamwork, and customer service are essential personal attributes for success in this position.