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Cleaning Trainer & Office Manager

Merry Maids

  • West Palm Beach, Florida
  • 30+ days ago
  • $18–$20 Per Hour
Merry Maids
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Skills

  • Cleaning Equipmentunmatched
  • Custodial Servicesunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Disability Accommodationsunmatched
  • English Languageunmatched
  • Franchise Managementunmatched
  • Housekeeping/Cleaningunmatched
  • Interpersonal Skillsunmatched
  • Lift/Move 20 Poundsunmatched
  • Office Managementunmatched
  • On Site Supportunmatched
  • Quality Assuranceunmatched
  • Quality Managementunmatched
  • Safety Trainingunmatched
  • Spanish Languageunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Vehicle Drivingunmatched

Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Paid time off
Basic Function
To oversee the function of the office, providing continuous support to the staff and administration. General duties include training new Team Member Trainees to understand and effectively follow all Merry Maids cleaning techniques and procedures using Merry Maids products and equipment. 
Primary Responsibilities
  1. Arrive at work on time and in full uniform.
  2. Show and review each of the training and safety video tape presentations with a Team Mate Trainee.
  3. Demonstrate the proper cleaning procedures to each Trainee on-the-job.
  4. Make certain all cleaning products and equipment are used properly.
  5. Inspect each room after the Trainee has finished cleaning. If cleaning is incorrect, explain the problem and correct the cleaning by example.
  6. Review the steps to complete a service report and makes certain that the report is completely filled out and signed.
  7. Review daily vacuum maintenance.
  8. Show the Trainee where and how to refill the cleaning kit at the end of the day.
  9. Communicate with existing customers and potential customers.
  10. Follow lead sheet communication practice
  11. Adjust the schedule as needed
  12. Complete and review an evaluation report at the end of each day with the franchise owner and/or manager.
Secondary Responsibilities
  1. If necessary, fill in during Team Mate/Captain absences.
  2. Help maintain a clean and fresh appearance of the office.
  3. At all times contribute to a positive work climate and to the overall team effort of the company.
  4. Shall perform other reasonable, related duties as assigned or requested.
Supervision Responsibility
Field/Support Personnel
Essential Qualifications
  1. Speaking and hearing English and Spanish clearly in person and on the telephone.
  2. Reading English and Spanish on an average adult level.
  3. Writing English clearly.
Special Requirements
  1. Ability to drive personal car to several work site locations throughout the workday.
  2. Ability to withstand regular physical contact with dog and cat hair, dust, mold, mildew, and cleaning solutions.
  3. Ability to lift 20 pounds bending, twisting, stooping, kneeling, reaching, pushing, pulling, and carrying.
  4. Ability to wash all hard surface floors on hands and knees.
This position description describes the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position. The Company reserves the right to modify this description in the future, with or without notice to the employee. This position description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $18.00 - $20.00 per hour

This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Numbers & Facts

LocationWest Palm Beach, Florida
IndustryPersonal and Household Services
Salary$18–$20 Per Hour
Company Size1,000 to 1,499 employees
Year Founded1979

About Company

Every day, communities trust our employees to come into their homes and make a difference. And that's the same kind of trust you will find from day onew with a career at Merry Maids. Here you'll have job independence along with flexible schedules.

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