Administrative Skills, Calculators, Communication Skills, Copying Machines, Customer Support/Service, Data Entry, Detail Oriented, Documentation, File Management, Leasing, Microsoft Excel, Microsoft Office, Microsoft Word, Office Equipment, Operational Support, Presentation/Verbal Skills, Printers, Record Keeping, Reporting Skills, Support Documentation, Writing Skills
Clerical Aide I–III (Intake / Eligibility Unit)
Position Details
- Title: Clerical Aide I–III (Intake/Eligibility Unit)
- Pay: $21hr
- Schedule: Tuesday–Friday, 7:30 AM – 4:30 PM (32 hours/week)
- Assignment Length: 6 months
- Flexibility: Schedule may adjust based on departmental needs
Job Summary
Under direct supervision, the Clerical Aide provides administrative, clerical, and customer service support to Housing Specialists within the Intake/Eligibility Unit. This role ensures accurate processing and maintenance of program documentation, supports eligibility workflows, and assists with communication and file management for housing participants.
Key Responsibilities
- Perform data entry and maintain accurate program records and participant files
- Assist with eligibility documentation and confidential file management
- Support voucher processing and related administrative workflows
- Review incoming documentation and request missing or incomplete items
- Prepare reports and participant correspondence as needed
- Assist Housing Specialists with lease requests and administrative housing activities
- Support general office operations within a HUD-funded program environment
- Perform additional duties as assigned
Required Qualifications
- Ability to operate computer and standard office equipment (printer, copier, calculator)
- Proficiency with Microsoft Office (Word, Excel) or similar applications
- Strong Excel and Word skills required
- High attention to detail and accuracy in data entry
- Experience performing data entry tasks
- Strong customer service skills
- Ability to interact professionally, courteously, and tactfully with participants and staff
- Strong verbal and written communication skills
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