Clerical Assistant

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, youll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

Indiana School for the Blind & Visually Impaired (ISBVI):

The School is nationally and internationally recognized for its excellence and best practices in educating children and young adults who are blind or have low vision. The School is a critical resource for Indiana's children who are blind or have low vision and the teachers, parents, and caregivers who work with them. Every year, we educate hundreds of children and young adults ranging from 3 to 22 years old and living in all parts of Indiana, many of whom, due to severe or multiple disabilities, other schools in the state have difficulty serving or cannot serve.

Role Overview:

The Clerical Assistant supports the efforts of the Outreach Team by being available for customer support to school districts, reviewing and editing consultation reports, verifying and entering billing, and overall organization of the office. You will partner with the Director, Consultants, and Orientation and Mobility Specialists to respond to inquiries and service requests.

Your work will have a direct impact on the population we serve in our school and external school districts.

This role requires:

• Exceptional communication skills.
• Excellent organizational skills.
• Ability to review and edit documents.
• A desire for excellent customer support.
• Technical skills for billing school districts and tracking invoices.

This role is located at the Indiana School for the Blind and Visually Impaired in Indianapolis, Indiana. Braille is not required for this role.

Salary:

The salary for this position traditionally starts at $27,638.00 but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

Responsibilities include:

• Support daily office operations perform general office tasks.
• Respond to inquiries and direct them to the appropriate individuals.
• Open, sort, and route incoming mail and correspondence. Prepare outgoing mail.
• Send, receive, and process billings for various consultive services and program items.
• Accurately maintain and organize office files.
• Deliver messages and run errands.
• Maintain inventory, orders, and distributes supplies.
• Complete tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What Youll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Active listening skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks effectively.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.
• Ability to perform essential functions with or without reasonable accommodation.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 in election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.