Clerical Coordinator - PRN - Day - Southbury

Clerical Coordinator - PRN - Day - Southbury Location: Southbury, CT, United States Salary Range: $18.13 - $34.50 Work Type: Per Diem Standard Hours: 0 FTE Non-Exempt Work Schedule: Day, 8 hours Work Shift: Weekdays as needed Date Posted: January 9, 2026

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Clerical Coordinator - PRN - Day - Southbury =============================

Clerical Coordinator - PRN - Day - Southbury in Southbury, CT United States Join our Talent Network

Nuvance Health extends from New Yorks Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services, and telehealth visits. With strong hearts and open minds, were pushing past boundaries and challenging the expected all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile, and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.

Description ----------

Provides exceptional customer service for patients while facilitating patient flow. Handles all office responsibilities as well as assists patients and therapists with preparation and provision of efficient therapy services.

Responsibilities ----------------

• Serves as the initial point of contact for all patients, greeting and answering phones in a timely and professional manner, prioritizing and directing calls appropriately.
• Performs patient registration, scheduling, and financial clearance. May support other locations to complete these functions.
• Communicates with insurance companies to verify benefits and coverage to ensure proper billing and authorization.
• Receives and processes patient payments at point of service according to guidelines. Answers patient inquiries and refers to appropriate team members.
• Creates and maintains patient charts, including required documentation. Scans documents into the medical record and completes the discharge process from all systems. Archives paper charts according to established procedure.
• Processes medical records requests identified by Health information management, third-party payers, attorneys, patients, caregivers, and vendors.
• Maintains and replenishes department supplies to ensure a smooth-running department.
• Ensures optimal patient experience for their visit with set-up and clean treatment rooms, gym. Assists therapists as instructed.
• Cleans equipment adhering to infection control guidelines and communicates with supervisor about equipment repairs, inspections. Safely assists patients as needed on and off equipment.
• Ability to travel between outpatient sites as assigned based on coverage needs.
• Serves as back-up to other administrative functions as needed.
• Maintains and models Nuvance Health Foundational Values: Personal Imaginative Agile Connected.
• Performs other duties as required.

Education ----------

HS GRADE EQUIVALENT Other Information ----------------

• Experience with medical terminology
• Previous experience in a medical office
• Experience working with patients and/or people interactions within the community
• Bilingual preferred language preference based on location
• High school diploma or equivalent required
• CPR certification; department will arrange training during probationary period
• Excellent customer service skills, pleasant, professional, and articulate phone voice
• Ability to multi-task, prioritize, and manage time effectively
• Computer literacy, efficient, and accurate data-entry and reporting skills

Working Conditions ----------------

• Manual significant manual skills, motor coordination, and finger dexterity
• Occupational risk
• Physical effort: Very Heavy effort. May exert up to 50 lbs. force
• Physical environment: Generally pleasant working conditions

Credentials ----------

CPR Company: Danbury Hospital Org Unit: 1874 Department: Rehab Services Admin Exempt: No Salary Range: $18.13 - $34.50 Hourly

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We are an equal opportunity employer. Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State, or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 203-739-7330 for reasonable accommodation requests only. Please provide all information requested to ensure that you are considered for current or future opportunities.

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