Essential Functions:
Provide quality customer service to prospective and continuing students. Maintain and update student's records.
Qualifications
Qualifications:
High School Diploma or GED.
Skills:
Customer service.
Excellent communication and organization skills.
Time management.
Attention to detail.
Responsibilities
Responsibilities:
Greet all students and visitors to the Records Office in person and on the telephone, and direct to the appropriate staff. Respond to enrollment inquiries and requests in compliance with established Federal privacy guidelines (FERPA). Update student records, process program changes and reinstatements.
Manage digital documents.
Other duties as assigned.
Experience:
Customer Service.
Proficient in MS Office Suite
Anwer and direct phone calls
Data Entry