Clerical Support Assistant

Kaeppel Consulting is in immediate need of a Clerical Support Assistant to support one of our preferred clients on-site in Erie, PA. This is a one-year contracted position.

Position Summary:
Under close supervision, provides general clerical support for a business area.

Duties and Responsibilities:

• Sorts and prepares incoming Lockbox payments for scanning, including Direct, Agent, and Express payments.
• Operates OPEX hardware and software to open and scan Policyholder Lockbox payments.
• Manages additional Policyholder mailed requests and instructions such as pay plan changes, address changes, and queries.
• Completes Data Entry in Integrated Receivables software.
• Performs clerical functions according to established schedules and deadlines.
• Acquires and applies fundamental knowledge as applicable.
• Receives, opens, sorts and distributes incoming mail.
• Performs various clerical activities as required.
• Proofreads all typed data for accuracy.