Administrative Skills, Billing, Data Entry, Detail Oriented, Fax Machines, High School Diploma, Identify Issues, Leadership, Mail Processing, Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Multitasking, Operations Management, Order Supplies, Proofreading, Record Keeping, Telephone Skills, Time Management, Work From Home
Your Role
The Installation and Billing team processes member enrollments to provide access to care for our members and ensure accuracy of billing. The Clerical Support Representative Intermediate will report to the Operations Supervisor and will rotate onsite days with others on the clerical support team. In this role, the office clerk will be responsible for performing a variety of administrative tasks such as filing documents, answering phones, and managing correspondence to ensure the smooth operation of the office. They also support staff by maintaining records, assisting with data entry, and other routine duties as needed.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
- Requires a high school diploma or GED
- Requires at least 3 years of prior relevant experience
- 1-2 years prior clerical experience preferred
- Knowledge of Microsoft Systems such as Outlook, Excel, and Word
- Ability to multi-task and meet required deadlines
- High attention to detail
Hybrid Virtual Work
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.
Your Work
In this role, you will:
- Batch, track, compile and distribute mail, proofread and assemble documents in addition to general office support such as faxing, filing, and copying.
- Provide team support on routine to complex projects.
- Handle inquiries and incoming work requests.
- Update and maintain information in various databases
- Monitor and order inventory of office supplies.
- Prepare and send outgoing mailings and packages.
- Identify and report issues timely.
- Support the team from Blue Shield's Lodi office, by working multiple days in office each week based on business need.
- May be required to work overtime or Saturdays based on business need.
Your Work
In this role, you will:
- Batch, track, compile and distribute mail, proofread and assemble documents in addition to general office support such as faxing, filing, and copying.
- Provide team support on routine to complex projects.
- Handle inquiries and incoming work requests.
- Update and maintain information in various databases
- Monitor and order inventory of office supplies.
- Prepare and send outgoing mailings and packages.
- Identify and report issues timely.
- Support the team from Blue Shield's Lodi office, by working multiple days in office each week based on business need.
- May be required to work overtime or Saturdays based on business need.
B
Blue Cross and Blue Shield Association
At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.
2,000 to 2,499 employees
https://www.bcbs.com/about-us/careers