Clerical Support Specialist – Administrative Assistant

Onsite | Malden, MA | 3-Month Contract | State Government Opportunity

Sigma, Inc. is seeking a Clerical Support Specialist to provide administrative support for our client, the Commonwealth of Massachusetts – Division of Administrative Law Appeals (DALA), located in Malden, MA. This onsite temporary opportunity is ideal for professionals with experience in administrative support, legal clerical work, office coordination, records management, document processing, and customer service.

The selected candidate will support the Bureau of Special Education Appeals by performing specialized clerical duties, maintaining records, processing documents, responding to inquiries, and providing administrative assistance in a professional government environment.

Job Responsibilities

• Provide daily administrative and clerical support for a state agency operating under formal court protocols
• Receive and respond to telephone, email, and written inquiries from attorneys, paralegals, state agencies, and other stakeholders
• Communicate professionally with internal and external contacts at all levels
• Provide administrative support to magistrates handling Rate Setting cases
• Prepare, organize, scan, copy, fax, and file large volumes of documents
• Manage correspondence and maintain accurate records and filing systems
• Process incoming and outgoing mail, including sorting, stamping, and distribution
• Retrieve and provide information from electronic and physical filing systems
• Maintain confidentiality and accuracy when handling sensitive documents
• Support office operations through strong organization and attention to detail

Required Qualifications

• High School Diploma or equivalent
• Minimum of 4 years of secretarial, administrative, clerical, or related office experience
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Ability to work independently and collaborate effectively within a team
• Proficiency with Microsoft Office Suite, especially:
  • Microsoft Word
  • Microsoft Excel
• Strong work ethic, professionalism, and sound judgment

Preferred Qualifications

• Experience working in:
  • Legal offices
  • Courts
  • Government agencies
  • Administrative hearings environments
  • Law firms
• Previous experience as a:
  • Legal Assistant
  • Paralegal Assistant
  • Court Clerk
  • Administrative Coordinator
• Experience with records management and document processing

Contract Details

• Job Title: Clerical Support Specialist
• Location: Malden, MA
• Duration: 3-Month Temporary Contract (through Dec 31, 2026, with possibility of renewal)
• Work Arrangement: Onsite
• Schedule: Full-Time
• Client: Commonwealth of Massachusetts – Division of Administrative Law Appeals