Clerical Worker

Job Summary:
The Temporary Eligibility Specialist is responsible for reviewing, verifying, and processing applications and supporting documentation to determine eligibility for services or programs. This role places a strong emphasis on accuracy, compliance, and timely processing, particularly when handling disability-related documentation.

Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Pay Rate: $15.00/hour
Assignment Type: Short-term temporary position
Requirements: Background check required

Key Responsibilities:

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• Review, analyze, and quality-check disability documentation and other supporting materials for completeness, accuracy, and compliance
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• Determine applicant eligibility based on established guidelines, policies, and regulatory requirements
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• Process applications and maintain detailed, accurate records in internal databases and case management systems
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• Identify discrepancies or missing information and follow up with applicants, healthcare providers, or internal stakeholders as needed
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• Ensure all documentation meets federal, state, and organizational compliance standards
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• Maintain confidentiality of sensitive personal and medical information in accordance with privacy regulations
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• Monitor application status and meet established deadlines and productivity benchmarks
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• Provide clear and professional communication to applicants regarding eligibility status, required documentation, and next steps
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• Collaborate with team members, supervisors, and cross-functional departments to resolve complex cases
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• Assist with audits, reporting, and continuous process improvement initiatives
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Qualifications:

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• High school diploma or equivalent required; associate or bachelor's degree preferred (e.g., social services, healthcare administration, or related field
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• Strong attention to detail with the ability to review complex documentation accurately
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• Knowledge of disability documentation or healthcare-related records is a plus
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• Familiarity with federal and state assistance programs or insurance processes is preferred
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• Excellent organizational and time management skills with the ability to handle multiple cases simultaneously
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• Strong written and verbal communication skills
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• Proficiency in Microsoft Office and data entry systems; experience with case management software is a plus
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• Ability to work independently and as part of a team in a fast-paced environment
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• Strong problem-solving and critical-thinking skills