Clerk Experienced Level

Clerk Experienced Level

Salary

$53,085.88 - $65,865.82 Annually

Location

Contra Costa County, CA

Job Type

Permanent Full-Time

Job Number

JWXB-38784

Department

Health Services

Opening Date

05/28/2026

Closing Date

6/5/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

3R

• Description
• Benefits
• Questions

The Position

CLERK EXPERIENCED LEVEL

Transfer/Bid Opportunity

Contra Costa County Health Services Department has an opening in the Ambulatory Care Registration unit.

Job details are below:

Department:

Health Services

Position Number:

8535

Primary Worksite Address:

25 Allen St, Concord

Position Type:

PFT

(40/40)

Division and Primary Unit:

Ambulatory Care

Registration

Bilingual (Language):

n/a

Shift/Hours:

Various Shifts

Mon - Fri: 7:30am - 9:00pm

Varied days and hours, subject to change based on needs of the department.

Mon - Sat 7:30am - 9:00pm

Days Off:

Varies

Required to Travel:

Yes

Typical Tasks

• Positions assigned to Ambulatory Care Registration department perform a variety of clerical and customer service duties while providing patient assistance.
• Registration staff is often the first contact a patient has with our health care system.
• Incumbents must possess excellent customer service skills, be patient advocates, and able to work closely with nursing staff to ensure clinic flow.
• The incumbents will be responsible for interviewing patients face-to-face to obtain demographic and financial information that is essential to registering the patient into the billing system, prior to their clinic appointment. This process involves a complex coding system, which must be applied on-line during the patient interview.
• Individuals must be dependable, able to follow established procedures with the ability to use good judgment and be a valued member of the registration team.
• Registration staff collects co-payments from patients and assists the patients in contacting the financial counselors.
• The incumbent in this position will have knowledge of clerical procedures and practices.
• They should be able to deal professionally and effectively with all levels of staff, patients and/or their families, in person and via the phone.
• They should have work planning and organizational skills, and the ability to communicate clearly and effectively.
• Incumbents receive day-to-day direction from the Clerical Supervisor, Registration and Staffing Manager, Clinical Services Manager, Center Manager and/or Clinic Coordinator.

Minimum Qualifications

Typing Skills: The ability to type at a speed of not less than 40 words per minute from clear manuscript or printed or typewritten copy. Employees who are in positions which do not require typing, or classifications which require typing at a lower speed, may be required to demonstrate their ability to type 40 words per minute before appointment, transfer or reassignment into positions requiring typing.

Level B: One (1) year of full-time office clerical experience, or equivalent animal related clerical experience.

Selection Process

All eligible Current Contra Costa County employees that are full-time, part-time or permanent-intermittent employees in the classification specified (and level of deep class if applicable) who meet the Minimum Qualifications, have been in their current position for six (6) months or more and are not on probation status may bid as per the Local 2700 MOU.

All interested in the above position must submit an online application by June 5, 2026.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

01

Are you a current Contra Costa County Employee?

• Yes
• No

02

Have you completed your probationary period in your current position?

• Yes
• No

03

Please indicate whether or not you are a Temporary employee or a Permanent employee.

• Temporary
• Permanent

Required Question

Employer County of Contra Costa

Phone 925-957-5240