Clerk, General II

Clerical Support Position

Performs a variety of clerical duties, such as sorting and filing correspondence, invoices, receipts or other records. Collects information for specified report formats. Maintains files, posting records, compiling statistical data, making and checking calculations, preparing and sorting mail, proofreading, completing forms and checking for accuracy, answering telephones and simple typing. Assist with training of clerical staff and serve as lead clerical support.

Essential Functions:

• Gathers, compiles, and verifies information and performs data entry.
• Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, filing, operating basic office equipment.
• Assists in a variety of administrative matters including verifying statistical reports for accuracy and completeness, compiling information, scheduling, and handling and adjusting complaints.
• Provides the training for new hires and temporary staff for the clerical unit. Required to work closely with the department's leadership team to keep abreast of procedure changes and communicate such to team members.
• Accurately assesses the quality of work by section clerks, enters the quality data results in the work management system, provides supervisor with weekly and monthly statistical reports.

• Qualifications:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education Level: High School Diploma or GED

  Experience: 2 years experience in an administrative, clerical, or operations role.

  Preferred Qualifications:

  Knowledge, Skills and Abilities (KSAs): Adept at learning new technologies to perform data entry, manage calendars, and create reports. Proficient in Microsoft Office applications. Strong time-management and organizational skills. Excellent communication skills both written and verbal.

  Additional Skills: Ambulatory Practice Experience

  Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.