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Client Account Representative

PrideStaff

Hudson, OH

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JOB DETAILS
SALARY
$21–$26 Per Hour
JOB TYPE
Temporary
SKILLS
Business Operations, Customer Experience, Customer Relations, Customer Service Management, Financial Services, Sales Management
QUALIFICATIONS

Qualifications

  • Bachelor's degree in Business, Finance, Accounting, or a related field preferred (or equivalent experience).
  • 1-3 years of experience in client service, financial services, business operations, or a professional office environment.
  • Strong communication and relationship-building skills.
  • Excellent organizational, time management, and problem-solving abilities.
  • High attention to detail and accuracy.
  • Proficient with Microsoft Office (Word, Excel, Outlook).
  • Comfortable learning new systems and technology.
RESPONSIBILITIES

Responsibilities

  • Serve as the primary point of contact for client inquiries via phone, email, and other communication channels.
  • Deliver accurate, professional, and timely client support.
  • Resolve routine client issues and escalate complex concerns as needed.\
  • Complete daily, weekly, and monthly reports while identifying and resolving discrepancies.
  • Partner with internal teams to ensure timely and accurate service delivery.
  • Maintain documentation and follow established workflows and procedures.
  • Utilize approved AI tools to draft communications, summarize information, and improve efficiency while maintaining accuracy and compliance.
  • Stay organized, manage multiple priorities, and meet deadlines.
  • Maintain a high level of accuracy and attention to detail.
LOCATION
Hudson, OH
POSTED
Today

Client Account Representative (Temporary)
Location: Hudson, OH or Indiana (Hybrid/Remote)
Pay: $21.00–$26.00+/hour DOE
Schedule: Flexible Morning Shift
Position Type: Temporary (Peak Season)

About the Client Account Representative Position
Our client is seeking a Client Account Representative to support their team during a busy seasonal period. The Client Account Representative serves as the primary point of contact for clients, providing exceptional service, resolving inquiries, and ensuring a positive client experience.

This is an excellent opportunity for candidates with customer service, account management, business operations, or financial services experience.

 

About the Company

P

PrideStaff

We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.

HEADQUARTERS
Fresno, California, US
INDUSTRY
Business Services - Other

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