This is not easy work. It is important work.The Archway is seeking a full‑time Client Advocate (OVERNIGHT) to join our shelter team and walk alongside survivors as they reclaim safety, stability, and the next chapter of their lives.OpportunityAs a Client Advocate, you will be one of the steady hands and calm voices that help keep our shelter running safely and compassionately around the clock.You will support residents during moments of crisis, transition, triumph, and everything in between. You will help create an environment where healing can begin.Your responsibilities will include:Assisting residents with daily living needsConducting intake assessments and resident orientationsMaintaining accurate, timely client documentationPreparing rooms for new residentsConducting regular safety checks throughout the facilityProviding general shelter coverage with confidence and minimal supervisionWho You AreYou are calm when others are not. You can walk into chaos and immediately become the most grounded person in the room. You are compassionate, but not fragile. Warm, but boundaried. Empathetic, but clear‑headed.You can manage competing priorities, unexpected situations, and emotional conversations—sometimes all before your coffee gets cold.You are:Trustworthy, dependable, and exceptionally accountableAn excellent communicator with strong instinctsFlexible enough to pivot at a moment's noticeComfortable working independently and making sound decisionsDeeply committed to serving survivors with dignity and respectYou understand that kindness and strength are not opposites. In this role, they are both required.What Makes This DifferentAt The Archway, we do not do surface‑level work.We serve survivors during some of the darkest moments of their lives. We show up with courage, compassion, and an unwavering commitment to excellence.We are curious. We are accountable. We communicate openly. We adapt quickly. We hold ourselves—and each other—to a very high standard.And yes, we laugh. Often. Because the work is heavy, and sometimes a well‑timed laugh is exactly what keeps us all going.This role will challenge you. It will stretch you. It will absolutely demand the very best of you.But if you are the right person, you will leave each day knowing that your work changed someone's life.QualificationsSix months of experience in a residential facility, shelter, or similar environment requiredBachelor's degree in psychology, social work, sociology, or a related field preferredCompensation is competitive and commensurate with experience, education, and qualifications. A comprehensive benefits package is also offered.The Archway is proud to be an Equal Opportunity Employer.#J-18808-Ljbffr