Client Ambassador

WHOLE LIFE HOME CARE

HCO# 374700046  |  Encinitas, CA  |  Serving San Diego & North County

CLIENT AMBASSADOR

Sales, Marketing & Care Management

Whole Life Home Care  |  Encinitas, CA  |  Full-Time

Are you a people person with a heart for seniors?

Whole Life Home Care is looking for a driven, compassionate Client Ambassador to join our growing team. This is a hybrid sales and care management role. You'll be the warm, trusted face of our agency in the community and the person who ensures every new client feels welcomed and well-cared for from day one.

Community Sales & Outreach

• Build relationships with referral partners: hospitals, SNFs, assisted living communities, hospices, physicians, and senior centers
• Attend community events, health fairs, and networking functions to represent Whole Life Home Care
• Follow up with leads and convert inquiries into new client starts

Care Management

• Conduct in-home consultations and needs assessments
• Develop personalized care plans and match clients with the right caregivers
• Serve as the go-to contact for new clients through their first weeks of service
• Monitor client satisfaction and coordinate with our scheduling team on care needs

Marketing Support

• Help grow our digital and community presence
• Collect testimonials, support social media, and assist with outreach campaigns

• 2+ years in home care, healthcare sales, social work, or senior services
• Warm, professional communicator who builds trust quickly
• Self-starter who thrives working independently in the field
• Valid CA driver's license, reliable vehicle, and insurance
• Tech-comfortable (email, scheduling software, CRM)

Bonus points for: existing North County referral relationships, WellSky experience, or a background in nursing, gerontology, or community health.

• Competitive pay + performance incentives
• 401(k) with employer match
• Mileage reimbursement
• Flexible, field-based schedule
• Supportive, close-knit team that truly loves what we do

Whole Life Home Care (HCO# 374700046) is a licensed, non-medical in-home care agency serving seniors throughout San Diego and North County. We help older adults live safely and joyfully at home with caregivers who treat every client like family.

Whole Life Home Care is an equal opportunity employer.