Client Associate

Royal Bank of Canada
  • Bend, Oregon
    4 days ago

    Job Description

    Job Description

    What will you do?

    • Build and maintain professional relationships with clients by assisting them and answering account questions.

    • Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.

    • Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.

    • Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH’s in a timely manner.

    • Maintain confidentiality in accordance with RBC’s Code of Conduct.

    What do you need to succeed?

    Must-have

    • Bachelor’s degree or job-related experience

    • Strong soft skills including verbal and written communication, people, organizational, and client service skills

    • Attention to detail coupled with the mindset of how you can make advisors more efficient and effective

    • Series 7 and 66 (or 63/65) licenses, or willingness to obtain upon hire

    • Ability to adapt to a rapidly changing business and technology environment

    Nice-to-have

    • Financial services experience

    What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.

    • Leaders who support your development through coaching and managing opportunities.

    • Ability to make a difference and lasting impact.

    • Work in a dynamic, collaborative, progressive, and high-performing team.

    • Opportunities to do challenging work.

    • Opportunities to build close relationships with clients.

    The good-faith expected salary range for the Client Associate role is $38,000 - $60,000, depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.

    This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

    RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

    • Drives RBC’s high performance culture

    • Enables collective achievement of our strategic goals

    • Generates sustainable shareholder returns and above market shareholder value

    Job Skills

    Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities

    Additional Job Details

    Address:

    2220 NORTHWEST LABICHE LANE:BEND

    City:

    Bend

    Country:

    United States of America

    Work hours/week:

    40

    Employment Type:

    Full time

    Platform:

    WEALTH MANAGEMENT

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    2026-08-25

    Application Deadline:

    2026-09-15

    Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

    Our Employment Opportunities

    At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

    Join our Talent Community

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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

    RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

    Numbers & Facts

    LocationBend, Oregon
    Websitejobs.rbc.com/ca/en

    Skills

    • Check Processingunmatched
    • Coachingunmatched
    • Customer Escalationsunmatched
    • Customer Relationsunmatched
    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Disability Insuranceunmatched
    • Documentationunmatched
    • Employee Retentionunmatched
    • Follow Throughunmatched
    • Interpersonal Skillsunmatched
    • Life Insuranceunmatched
    • Philosophyunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Regulatory Complianceunmatched
    • Relationship Managementunmatched
    • Resolve Customer Issuesunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sales Prospectingunmatched
    • Series 7unmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Trading/Stockbrokingunmatched
    • Wealth Managementunmatched
    • Writing Skillsunmatched

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