Client Associate - Employee Benefits (TEMP)

We are seeking a detail-oriented Client Service Associate to support our Employee Benefits brokerage team on a temporary basis. In this role, you will support account teams with client service, benefits administration, open enrollment activities, renewals, carrier coordination, and day-to-day operational processes that help deliver an exceptional client experience. 

Position Details: 

• Pay: $25/hr
• Location: Remote (U.S.) - PST time zone 
• Hours: 8am – 5pm of the branch time zone
• Position Type: Temporary Full-Time
• Start Date: November 9, 2026
• Assignment Length: Approximately 6-9 months

This position is ideal for individuals with administrative, customer service, benefits, insurance, or HR experience who are looking to gain valuable exposure to the employee benefits industry while working with a collaborative and high-performing team.

As a Client Service Associate, you'll help support the employee benefits client lifecycle by:

• Assisting account teams with day-to-day client service activities.
• Preparing client communications, reports, presentations, and benefit-related documents.
• Supporting benefits renewals, implementations, group setup, carrier quotes, and open enrollment activities.
• Preparing and updating benefits summaries, enrollment materials, and open enrollment presentations.
• Coordinating with insurance carriers, vendors, and internal stakeholders to obtain information and documentation.
• Maintaining accurate client, plan, eligibility, census, and rate data across agency, carrier, enrollment, and rating systems. 
• Reviewing eligibility, contribution, census, and plan design information for accuracy.
• Creating and maintaining plan comparison spreadsheets and quote summaries.
• Following established workflows, service standards, and deadlines to ensure a high level of client satisfaction.

Required

• High School diploma or equivalent.
• At least 1 year of experience in an administrative, customer service, insurance, benefits, HR, or related support role.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Strong organizational, time management, and communication skills.
• Basic math and data analysis skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Associate's degree or equivalent training and experience.
• Previous employee benefits, insurance brokerage, or client service experience.
• Experience supporting client relationships and working with carriers or benefits administration systems.

What Makes You Successful

• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Technology-savvy and comfortable learning new systems.
• Collaborative team player with a customer-focused mindset.
• Ability to work independently in a remote environment.
• Commitment to delivering high-quality service and maintaining professionalism at all times.

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At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)