We are looking for organized, customer-focused individuals to join our remote team as Client Booking Consultant. In this role, you will help clients review vacation choices, coordinate selected arrangements, and stay on top of important booking details throughout the planning process.
This opportunity is well suited for individuals who enjoy working with people, researching options, and keeping information accurate and organized. Previous travel-industry experience is not required. Training and ongoing learning resources are provided.
What You Will Do
Speak with clients to understand their preferred destinations, travel dates, budget, interests, and any special requests.
Research and compare resorts, hotels, cruises, transportation, tours, excursions, activities, and package options based on client needs.
Help clients move forward with selected services using approved supplier resources and organize confirmations, schedules, and itinerary information.
Provide timely updates, answer routine questions, follow up on outstanding details, and assist with standard booking changes when necessary.
Review reservation information carefully, monitor upcoming deadlines, maintain organized client records, and continue building destination and supplier knowledge.
Benefits
100% remote opportunity with flexible part-time and full-time scheduling
Structured onboarding and beginner-friendly training
No previous professional travel experience required
Ongoing team support and access to educational resources
Supplier and destination learning opportunities
Opportunities to strengthen booking, research, customer service, and communication skills
Professional development and potential growth opportunities
Performance-based incentives and recognition opportunities
Qualifying travel discounts and industry-related benefits
Supportive virtual team environment
Qualifications
Strong written and verbal communication skills
Professional and helpful customer-service approach
Excellent organization and attention to detail
Comfortable researching and comparing multiple options
Ability to manage several client requests and booking deadlines
Willingness to learn online booking systems and digital tools
Dependable follow-through and strong time-management skills
Adaptable and solution-focused when plans or priorities change
Self-motivated and able to work independently
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying countries
Numbers & Facts
Location
Muskegon, Michigan (Remote)
Skills
Budgetingunmatched
Central Reservation and Online Booking Systemsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Consultingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Follow Throughunmatched
Onboardingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Sales Managementunmatched
Time Managementunmatched
Travel Industryunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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