Client Care Coordinator

We are seeking a Client Care Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Visiting Angels is a national, private duty network of home care agencies. We are proud to be the nation's leading provider of essential personal senior home care services. Our Angels provide in-home care, respite care, senior personal care, elderly care, companion care, and elder care services.