Client Care Coordinator

Kind Senior Care Maine

Yarmouth, ME

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JOB DETAILS

SKILLS

Best Practices, Billing, Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Driver's License, Health Plan, Healthcare, Healthcare Administration, Healthcare Providers, Industry/Trade Analysis, Leadership, Licensed Clinical Social Worker (LCSW), Licensed Practical Nurse/Licensed Vocational Nurse, Maintain Compliance, Nursing Administration, On Call, Onboarding, Operational Support, Organizational Skills, Philosophy, Record Keeping, Social Work, Time Management

LOCATION

Yarmouth, ME

POSTED

18 days ago

Are you passionate about helping seniors live safely and independently? Do you have exceptional organizational skills and a knack for making people feel valued and cared for? Join Kind Senior Care Maine as our Client Care Coordinator!

About Us: At Kind Senior Care Maine, we provide compassionate care that allows seniors to remain in their homes. Our team is our family, and we’re looking for a new member who shares our commitment to excellence.

We are seeking a compassionate and detail-oriented Client Care Coordinator to join our team. In this role, you’ll ensure high-quality care for our clients while training, supporting, and supervising caregivers. This is an excellent opportunity for an LPN, RN, or LCSW.

You will be joining a fast-growing company that has earned Activated Insights’ Best of Homecare Provider of Choice and Employer of Choice awards for 4 consecutive years. We pride ourselves on being an awesome place to work, and we believe that our “Caregiver first” philosophy ultimately delivers the best client experience and outcome.

What You’ll Do

Lead comprehensive client care by conducting thorough assessments, developing and regularly reviewing personalized care plans, performing home visits, and serving as the primary point of contact for clients and families to ensure exceptional satisfaction and quality of care.
Oversee all aspects of caregiver management, including supervision, ongoing training, in-the-field coaching, caregiver performance feedback, and participation in recruitment and onboarding to maintain a high-performing care team.
Serve as a key liaison between clients, caregivers, leadership, and external partners — including healthcare providers and community organizations — ensuring seamless communication, comprehensive care coordination, and timely updates on client and caregiver status.
Maintain accurate client records, ensure regulatory compliance and confidentiality, communicate changes in client condition to leadership, and support operational functions including billing accuracy and after-hours on-call duties.
Commit to continuous professional growth by staying current on industry trends and best practices, contributing to a culture of excellence, accountability, and compassionate care delivery.

Requirements

Bachelor's degree required in social work, nursing, healthcare administration, or related field
Minimum of 3 years of experience in senior care or related healthcare settings
Ability to provide care to seniors
Strong knowledge of caregiving best practices and safety protocols
Excellent communication and leadership skills
Valid driver’s license and insured vehicle

Why You’ll Love Working With Us

Make a real difference in the lives of seniors and their families.
Step into a supervisory role with room for growth.
Be part of a supportive, mission-driven team.
Generous vacation & Paid Time Off
Mileage reimbursement.

Ready to Join Us? If you’re excited about making a difference and want to be part of a dynamic team, we’d love to hear from you! Submit your resume and a cover letter through Indeed, or email us directly at Monica@kindseniorcare.com. Let’s make a difference in our community at Kind Senior Care Maine!

About the Company

Kind Senior Care Maine

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