Administrative Skills, Calendar Management, Call Volume, Communication Skills, Community and Social Services, Computer Software, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Detail Oriented, Multitasking, Operational Support, Organizational Skills, Plan Meetings, Team Player, Telephone Skills
Part-Time | Monday–Friday | 12:00 PM – 6:00 PM (25–30 hours/week)
Are you the kind of person who can keep things organized, handle a busy phone line, and make customers feel like they called the right company?
Veterans Pressure Washing is a top-rated, veteran-owned home service company serving the CSRA. We are known for delivering a 5-star customer experience, and that experience often starts with the first phone call.
We are looking for a friendly, detail-oriented, highly organized Client Care & Scheduling Coordinator to help manage customer calls, schedule service appointments, support our office operations, and help prepare our team for a successful next day.
This is a part-time afternoon/evening position that is ideal for someone who thrives in a fast-paced office, communicates well on the phone, and enjoys helping people.
What You’ll Be Doing
- Answering a high volume of inbound calls from customers requesting estimates, scheduling service, and asking questions
- Scheduling jobs and coordinating appointments efficiently
- Responding to customer inquiries via phone, text, and email
- Confirming appointments and helping prepare the next day’s schedule
- Updating customer information accurately in our software/CRM
- Supporting technicians and office staff with communication and scheduling needs
- Helping resolve customer concerns with professionalism and patience
- Keeping office details organized so nothing falls through the cracks
Who We’re Looking For
You may be a great fit if you are:
- Excellent on the phone and confident speaking with customers
- Friendly, professional, and customer-service minded
- Highly organized and detail-oriented
- Able to multitask in a fast-paced environment
- Calm under pressure
- Dependable, punctual, and self-motivated
- Comfortable using computers, software, and learning new systems
- Someone who takes pride in staying organized and helping a team succeed
What Success Looks Like in This Role
- Calls are answered promptly and professionally
- Leads are captured and scheduled efficiently
- Customers feel heard, helped, and taken care of
- The next day’s jobs are organized and confirmed
- Communication between the office and field stays smooth
- You help create a seamless 5-star customer experience
Qualifications
Required:
- Strong phone and communication skills
- Excellent customer service skills
- Strong organizational and multitasking ability
- Basic computer/data entry skills
- Ability to work independently and stay focused in a busy office
Preferred:
- Administrative assistant, receptionist, dispatcher, or scheduling experience
- Experience in home service or customer service industries
- CRM, scheduling software, or office administration experience
Schedule
Part-Time
Monday–Friday
Typical hours: 12:00 PM – 6:00 PM
25–30 hours per week
Why Join Veterans Pressure Washing?
- Competitive pay based on experience
- Stable part-time schedule
- Positive team-oriented work environment
- Opportunity for growth with a respected local company
- Veteran-owned, values-driven business
- Work with a company known for delivering 5-star service in the community
Apply If…
You are someone who enjoys helping customers, staying organized, and being a key part of a team’s daily success.
We’re looking for someone dependable, professional, and exceptional—not average.
V
Veterans Pressure Washing LLC