Client Consulting Analyst

Visa Technology and Operations LLC

Ashburn, VA

JOB DETAILS
SALARY
$98,700–$153,200 Per Year
SKILLS
Analysis Skills, Benchmarking, Best Practices, Brand Management, Brand Marketing (Branding), Business Administration, Consulting, Credit Risk, Customer Experience, Customer Support/Service, Data Analysis, Data Sets, Emerging Technology, Financial Services, Government, Legal, Market Share, Marketing, Office Equipment, Operational Strategy, Performance Management, Physical Demands, Problem Solving Skills, Process Improvement, Profit & Loss, Resolve Customer Issues, Risk, Risk Management, Sales, Scalable System Development, Willing to Travel
LOCATION
Ashburn, VA
POSTED
Today

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.


The US Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.


The VCA team is looking for a Consulting Analyst to join our consulting benchmarking practice and play a role in developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with our clients. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.


Benchmarking engagements help Visa’s clients answer key questions that drive decision making, portfolio growth, and operational efficiency including:

  • How does an issuer efficiently expand market share in credit and debit products?
  • How should issuers use emerging technology to acquire the best customers?
  • How does an issuer expand their card portfolio while mitigating credit risk?
  • What performance gaps exist within a client’s card operations?
  • How does an issuer’s profitability compare to a benchmark of peers?

Specific responsibilities include:

  • Play a role on a team of experienced professionals and lead benchmarking efforts in delivering revenue-generating and cost efficiency consulting services to key Visa clients
  • Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
  • Build solutions and actionable insights that will help clients to grow their portfolios in their core business
  • Partner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
  • Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
  • Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
  • Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

  • 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)


Preferred Qualifications:

  • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

U.S. Applicants Only

The estimated salary range for this position is $98,700.00 to $ 153,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

About the Company

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Visa Technology and Operations LLC