Administrative Skills, Communication Skills, Customer Support/Service, Detail Oriented, Document Management, Documentation, Electrical Wiring, Loan Documents, Microsoft Office, Mortgage, Mortgage Lending, Organizational Skills, Reconciliation, Resolve Customer Issues, Risk Management, Warehousing
This role is within the Mortgage Warehouse Lending division, supporting commercial lines of credit for mortgage companies.
- The candidate will service warehouse lines, handle client inquiries via phone and email, and perform administrative tasks such as reconciling accounts, managing loan documents, and monitoring risk areas.
- Responsibilities include setting up new credit lines, ensuring documentation accuracy, verifying insurance coverage, assisting clients with web access, and resolving discrepancies.
- Internal support involves collaborating with relationship teams, validating wiring instructions, and reconciling accounts to mitigate risk.
- Ideal candidates possess strong communication, attention to detail, organizational skills, and the ability to work independently under pressure.
- Qualifications include a bachelor’s degree or equivalent experience, proficiency in MS Office, and prior loan document knowledge preferred.
- This position requires punctuality, physical ability to lift up to 25 lbs, and excellent problem-solving skills.