Client Data Analyst

We are looking for a Client Data Analyst to join our Finance & Accounting Team in our Holmdel, New Jersey Office! 

The Client Data Analyst is responsible for ensuring accurate billing and providing exceptional customer support to our clients.  The successful candidate will have excellent verbal and analytical skills.  They will be curious and eager to understand the full lifecycle of billing charges to foster improvements.  

ROLE AND RESPONSIBILITIES:

• Analyzes and documents data, interprets results, summarizes findings, and presents to partners and management for effective decision-making.
• Audits performance of individual matters and portfolios of business against established quotes, budgets, revenue and realization.
• Reviews documentation and creates database records summarizing Special Billing Arrangements.
• Works with IT to develop tools to monitor and report on Special Billing Arrangements.
• Provides relevant knowledge and support to others in the Firm in a manner that increases the level of understanding of corporate transactions and special billing arrangements.
• Understands and responds to inquiries and requests made by customers, agents and staff and demonstrates this understanding through the use of effective communication.
• Assists with updating documentation relating to Special Billing Arrangements.
• Actively seeks to enhance knowledge of all Client Administration procedures and processes.
• Performs other related duties as assigned.

Desired Skills and Experience:

• Bachelor’s Degree
• Proficient in Microsoft Excel (v-lookup, pivot tables, formulas, etc.)
• Working knowledge of Microsoft Access or SQL Server is a plus
• Strong verbal and written communication skills
• Self-starter with strong organizational skills
• Ability to collaborate and thrive in a team environment
• Relevant work experience in the Telecom industry preferred.

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $60,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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