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Netcracker Intelligent Customer Experience Featured Digital Transformation Solutions Netcracker Digital Satellite Solution Netcracker Digital Platform Netcracker Broadband Experience Solutions for Cable MSOs MVNO Cloud Solution

Monetization and Customer Experience Netcracker Intelligent Customer Experience Netcracker Convergent Charging System Netcracker Intelligent B2B CPQ Solution 5G Monetization Netcracker Cloud BSS Intelligent Sales Automation Digital Marketplace Next-Generation Revenue Management Partner Ecosystem Management

Intelligent Operations Automation 5G Operations Automation E2E Service Orchestration Core Domain Orchestration Network Domain Orchestration Open RAN Domain Orchestration Netcracker Business Cloud Netcracker Fiber Cloud Solution

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NetCo and ServCo Solutions Netcracker Fiber Cloud Solution Netcracker Cloud BSS for ServCos

Omnichannel Engagement Digital Commerce & Monetization Revenue Management Commerce Management Party Management

Service & Network Automation Service Automation Network Automation

Agentic AI Solution AI & Data Analytics API Management & Integration Cloud Platform

Business & Multivendor Technology Consulting End-to-End Program Delivery DevSecOps End-to-End AI-Enabled Operations

Netcracker Cybersecurity Secure Enclave Secure Software Development Responsible AI Use Secure Operations Center

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About Us Netcracker is ready to help you innovate, disrupt and lead. Netcracker's innovative solutions, advanced technology, and value-driven services help service providers achieve their digital transformation goals and deliver measurable growth. Partners Explore how Netcracker is bringing together leading technologies, industry expertise and co-innovation models to accelerate customer success and facilitate scalable, multivendor business transformation. Contact Us Connect with Netcracker's global experts in AI-driven digital transformation solutions empowering service providers to innovate, automate and grow. Careers Join Netcracker's global team that is driving the industry forward with innovative, technology-powered solutions that blend creativity, teamwork, and continuous learning. Netcracker Cybersecurity Read about Netcracker's holistic cybersecurity solution that safeguards operators' infrastructure, applications, and data with a focus on governance, compliance, and trusted protection.

Press Releases Awards Media Coverage Analyst Reports Events Blog

Netcracker Expands its Engagement With Telenet's Large-Scale B2B Transformation Program

June 22, 2026

Read more

Netcracker Takes Center Stage at DTW Ignite 2026 With Leadership in AI-Native Telecom and Autonomous Network Operations

June 16, 2026

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Lightpath Deepens Long-Standing Partnership with Netcracker for Modernized OSS and Enhanced Professional Services

June 9, 2026

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Netcracker Agentic AI Solution Recognized with AI Excellence Award

June 2, 2026

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2026 TM Forum Excellence Award for Experience-Led Autonomy at Scale: How Google Fiber and Netcracker Transformed Customer and Developer Experience through AI-Native, ODA-Driven Operations

July 6, 2026

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2026 TM Forum Open Catalyst Innovation Award for Robotic Dog: AI at the Edge - Sustainable Revenue at Scale

July 2, 2026

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2026 Pinnacle Technology Award: Vertical-Specific AI Solution

July 2, 2026

2026 American Business Awards: Gold Stevie for Artificial Intelligence/ Machine Learning Solution

April 26, 2026

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The Autonomous Network Blueprint: Scaling Al Across the Telco Business

June 30, 2026

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Focusing on connected outcomes is key as CSPs move into an AI-native era

June 9, 2026

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Addressing the Accountability Gap in BSS/OSS Transformation

June 2, 2026

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AI-native platforms will define telecom's next monetization era

June 2, 2026

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IDC Netcracker''s Evolution into Prime Systems Integrator Accelerating Telecom Transformation in the Middle East and Africa

July 2, 2026

Read more

Agentic AI in CPQ - The Catalyst for Greater Enterprise Growth for CSPs

February 10, 2026

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Telecom Billing Market Radar 2025

December 12, 2025

Read more

Developing an Optimum Agentic Architecture

December 7, 2025

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FutureNet North America 2026 Read more

SCTE TechExpo 2026 Read more

DTW Ignite 2026: From AI Vision to Industry Execution

June 30, 2026

Read more

The Distributed Brain: How CSPs are Unleashing Physical AI at DTW Ignite 2026

June 10, 2026

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Modern Software Requires a Modern Partnership

June 2, 2026

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AI Is Becoming Telecom's Next Monetization Engine

May 19, 2026

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All Customers Industry-specific solutions tailored to the unique needs of each vertical, helping achieve measurable business outcomes Utilities Modernize utility operations for reliability, efficiency and customer satisfaction ICT Accelerate partner and customer onboarding, automate services and scale multi-vendor ICT ecosystems Communications Connect customer experience, revenue and network operations to turn complexity into faster launches and revenue growth Satellite Streamline multi-orbit operations, onboard partners faster and ensure reliable satellite services Finance Enable digital finance with secure, real-time operations and ecosystem control Transportation and Logistics Predict disruptions, optimize assets, maximize partner performance and automate operations Smart Cities Deliver secure and citizen-centric engagement, IoT and AI-driven services for efficient urban management Entertainment Optimize experiences, monetize content and orchestrate partners ecosystems

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Netcracker Technology - Candidate Privacy Notice n

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• What is the purpose of this document? n

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Netcracker Technology ("Netcracker" or "we" or "us") is responsible for deciding how the personal information that you provide as part of your application for a job with Netcracker, is used. We are made up of various group companies. This notice provides you with key information about how the Netcracker company you are applying to will use your Data.

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• Definitions to help you understand this Privacy Notice n

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Defined Term

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Meaning

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Data

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Any Personal Data, and where relevant, any Special Categories of Personal Data.

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Personal Data

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Any information about Employees, who can either be directly identified from the data or indirectly identified if that information was connected with other information.

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Processing

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Any handling of an Employee's Personal Data including (but not limited to) the collection, storage, organising, use and destruction of that data.

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Special Categories of Personal Data

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Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; genetic data or biometric data; and data concerning health or sex life and sexual orientation.

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• The kind of information we hold about you n

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In connection with your application, we will collect and store Data that is contained in;

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• your CV; n
• your covering letter; n
• your on-line application through Greenhouse; and n
• any information you provide to us during an interview. n

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We may also collect, store and use the following Special Categories of Data, including

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• information about your race, ethnicity, religious beliefs, sexual orientation or political opinions; and n
• information about your health, including any medical condition, health and sickness records. n

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• How is your Data collected? n

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We may collect Data directly from you but also from any appointed background check provider or credit reference agency, your named referees and certain publically accessible Data sources (for example from LinkedIn).

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• How do we use your Data? n

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We will use the Data we collect about you to:

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• assess your skills, qualifications, and suitability for the applicable role; n
• carry out background and reference checks, where applicable; n
• communicate with you about the recruitment process; and n
• keep records related to our hiring processes. n

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We have a legitimate interest in Processing your Data to make sound, fair and justifiable recruitment decisions, to benefit the Netcracker business.

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• How do we use Special Categories of Personal Data? n

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We will use your Special Categories of Personal Data in the following ways:

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• We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process; and n
• We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting. n

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The above Processing is being conducted for the purposes of carrying out obligations and exercising rights in the field of employment law.

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• What happens if you don't provide any relevant Data? n

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If you fail to provide any Data when requested (following the initial Data you are submitting on this site), we will not be able to evaluate your application and therefore process your application further.

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• Automated decision-making n

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You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

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• Why might we share your Data? n

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Your Data may be shared with the following third parties for the purposes of processing your application:

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• Other companies within the Netcracker group of companies, which are based in the United States. If you are applying to us from the EU, the internal transfer of Data to the United States of America will be subject to appropriate additional safeguards, such as the privacy shield, or the EU Standard Contractual Clauses. n
• Greenhouse Software, Inc, a cloud based services provider located in the United States of America and engaged to help Netcracker manage the recruitment and hiring process. The transfer will be subject to appropriate additional safeguards under the privacy shield. n
• Certain third-party organisations that Netcracker will engage to help evaluate your application, who are located both inside and outside of the EEA. n

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• For how long will we use your Data? n

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If your application is unsuccessful, unless we have a legitimate reason for retaining the Data for longer, we will retain only limited aspects of your Data for a period of two years after we have communicated our decision to you. We may also retain your application so we can consider you for future roles, if this is acceptable to you. After these periods, we will securely destroy your Data.

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If your application is successful, we may retain any relevant Data that you have provided as part of the application process in the Greenhouse applicant tracking system and/or your personnel file. The remaining information shall be securely destroyed.

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• What rights do you have in connection with your Data? n

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Under certain circumstances, by law you have the right to:

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• Request access to your Data (commonly known as a "data subject access request"). This enables you to receive a copy of the Data we hold about you and to check that we are lawfully Processing it. n
• Request correction of the Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. n
• Request erasure of your Data. This enables you to ask us to delete or remove Data where there is no good reason for us continuing to Process it. You also have the right to ask us to delete or remove your Data where you have exercised your right to object to processing (see below). n
• Object to Processing of your Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your Data for direct marketing purposes. n
• Request the restriction of Processing of your Data. This enables you to ask us to suspend the processing of Data about you, for example if you want us to establish its accuracy or the reason for processing it. n
• Request the transfer of your Data to another party. n

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If you have any questions about this privacy notice, please contact Privacy@Netcracker.com. You have the right to make a complaint in relation to how your data is used at any time to the supervisory authority in the country you are resident in, where you work, or where the alleged infringement of your data rights took place.

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Client Delivery Partner

Texas, United States

We're building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary

The Client Partner for is responsible for end-to-end delivery and account management for telecom clients. This role ensures successful program execution, sustained client relationships, revenue growth, and long-term strategic partnership development across complex transformation programs.

Responsibilities

• Act as the primary executive interface for telecom clients on BSS programs
• Build and nurture long-term relationships with C-level stakeholders (CIO, CTO)
• Position as a trusted advisor on BSS transformation and digital strategy
• Lead governance forums, steering committees, and executive reviews
• Own end-to-end delivery of BSS programs (CRM, Billing, Charging, Order Management, Revenue Management)
• Own overall account strategy, growth roadmap, and client satisfaction
• Manage account P&L, including revenue forecasting, margin management, and cost optimization
• Identify and drive upsell, cross-sell, and new business opportunities
• Expand footprint across BSS and adjacent domains (OSS, Digital, Cloud)
• Ensure high client retention and develop multi-year strategic partnerships
• Monitor account health metrics (CSAT, NPS, revenue growth, utilization)
• Lead contract negotiations, renewals, and commercial discussions
• Ensure programs are delivered on time, within scope, and budget
• Lead large cross-functional teams (onshore/offshore, vendors, partners)
• Manage risks, dependencies, and escalations proactively

Skills and experience

• 12-18+ years of experience in telecom IT with strong BSS exposure
• Proven experience managing large telecom accounts and delivery portfolios
• Strong track record in revenue growth and client relationship management
• Deep expertise in BSS domain
• Experience working with Tier 1/Tier 2 telecom operators
• Account management and client relationship building
• Program and portfolio delivery leadership
• Commercial acumen and P&L ownership
• Strategic thinking with growth mindset
• Negotiation and executive communication skills
• Leadership across global teams
• Ability to travel

Education

• Bachelor's degree in Engineering, IT, Telecommunications, or related field

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PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Voluntary Self-Identification of Disability

Form CC-305

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OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn''s Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans'' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran''s discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Netcracker's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the website work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because Netcracker respects your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings below to find out more and change your default settings. However, blocking some types of cookies may impact your experience on this website and the services we are able to offer. To understand more about how we use cookies and their purpose, please see Section 16 of our Privacy Notice.

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Performance / Statistics Cookies

These cookies are used to collect anonymous information about how visitors use our website, including the number of visitors to the website and/or blog, which pages are the most and least popular, how visitors arrived at our website and the pages they have visited. We use this information to compile reports and to help us improve and enhance our website.

Marketing Cookies

We use a marketing database management program (Marketo) that deploys a cookie when a user interacts with marketing communications such as a marketing email or marketing-based landing page on our website. This allows a website to track visitor behavior and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously unless and until a user identifies himself/herself by submitting their personal information in a form.

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University Office Park III

95 Sawyer Road

Waltham, MA 02453 USA

1-781-419-3300

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