Client Director, Frontier AI Model Lab , Strategic Accounts

In this role, you will lead the AWS account team for a frontier AI model lab and one of Amazon"s largest strategic technology partnerships. The relationship spans billions in annual infrastructure spend, a multi-layered commercial partnership governed by executive-level agreements, and a co-selling motion that touches thousands of joint customers worldwide.

This role presents a rare opportunity to shape the future of AI infrastructure at global scale. You will lead the strategy and execution for a customer that is simultaneously one of AWS"s largest infrastructure consumers and one of its most important go-to-market partners. The work is fast-moving, technically deep, and operates at the highest levels of both organizations.

Key job responsibilities

Lead the Account Strategy

• Own the overall relationship strategy encompassing infrastructure consumption (compute, custom silicon, networking, storage), AI platform services, work closely with our partner organization to align on GTM goal execution
• Build and maintain executive relationships across the customer"s C-suite and AWS leadership
• Drive multi-billion-dollar annual revenue targets with strong year-over-year growth
• Prepare and deliver executive briefings for AWS"s most senior leaders

Bridge Complex Organizations

• Serve as the single-threaded leader connecting the customer to 10+ internal AWS teams spanning infrastructure services, partner programs, commercial operations, corporate development, and legal
• Surface blockers constructively and build escalation paths that drive resolution without creating friction
• Ensure alignment between AWS programs, commercial terms, and partnership commitments

Drive Operational Excellence

• Coordinate capacity planning for AI training and inference workloads at hyperscale
• Partner with service teams, billing operations, and commercial platforms to ensure the customer experience matches the strategic importance of the relationship
• Anticipate and prevent executive-level escalations through proactive engagement

Build and Scale the Team

• Lead a high-performing, multi-disciplinary account team spanning sales, solutions architecture, customer success, and technical account management
• Establish goals, performance metrics, and development plans with clear accountability
• Coach team members to operate effectively in a high-ambiguity, fast-moving environment