Company Overview
Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership.
This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.
Position Summary
We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.
This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.
Core Responsibilities
- Serve as a primary point of contact for:
- Clinic owners
- Medical doctors and licensed providers
- Attorneys, CPAs, and professional advisors
- Internal office teams across locations
- Communicate clearly and professionally regarding:
- Clinical services and workflows
- Operational questions
- Billing and administrative processes
- Demonstrate working knowledge of:
- Chiropractic
- Acupuncture
- Massage Therapy
- Physical Therapy
- PM&R services
- Medical billing fundamentals
- Coordinate communication across departments and locations
- Maintain brand standards in all interactions
- Support leadership with client and partner engagement
- Document communications and follow through to resolution
Required Qualifications (Non-Negotiable)
- Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic
- Strong understanding of healthcare services and clinic operations
- Professional communication skills—written and verbal
- Comfortable interacting with:
- Doctors
- Clinic owners
- Attorneys
- CPAs
- Executive leadership
- High level of professionalism, discretion, and judgment
- On-site availability in West Los Angeles
Preferred Experience (Strong Plus)
- Experience in:
- Medical billing or revenue cycle environments
- Multi-location healthcare organizations
- Franchise or management services organizations
- Familiarity with compliance-driven environments
- Ability to manage complex stakeholder relationships
Ideal Candidate Profile
- Polished, composed, and credible
- Understands clinical terminology and workflows
- Brand-aware and detail-oriented
- Solutions-focused with strong follow-through
- Comfortable operating in executive-level conversations
What This Role Is / Is Not
This role IS:
- Client-facing
- Relationship-driven
- Professional and brand-critical
- Healthcare-specific
This role is NOT:
- Entry-level
- Call-center based
- Remote
- A purely administrative support role
Compensation
- Competitive salary based on experience
- Growth opportunity within a healthcare franchise organization
Schedule
- Full-time
- On-site only
- Standard business hours
How to Apply
Please submit:
- Resume
- A brief cover note outlining:
- Your healthcare office experience
- The types of providers or professionals you’ve worked with
- Why you are a strong brand representative
Only candidates with relevant healthcare office experience will be considered.
Bottom Line
If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.