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Client Engagement and Support Manager Healthcare MultiSpecialty

HEALTH ATLAST WEST LA

Los Angeles, CA

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JOB DETAILS
SKILLS
Acupuncture, Administrative Skills, Billing, Brand Marketing (Branding), Certified Public Accountant (CPA), Chiropractic, Clinical Medicine, Communication Skills, Customer Relations, Customer Service Management, Customer Support/Service, Detail Oriented, Follow Through, Franchise Management, Healthcare, Healthcare Management, Leadership, Maintain Compliance, Massage Therapy, Medical Billing, Operational Communications, Physical Therapy, Physician Credential, Presentation/Verbal Skills, Rehabilitation Medicine, Training/Teaching, Writing Skills
LOCATION
Los Angeles, CA
POSTED
30+ days ago
Benefits:
  • Employee discounts
  • Training & development
  • Wellness resources

Company Overview


Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership.


This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.


Position Summary


We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.


This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.


Core Responsibilities


  • Serve as a primary point of contact for:

    • Clinic owners

    • Medical doctors and licensed providers

    • Attorneys, CPAs, and professional advisors

    • Internal office teams across locations

  • Communicate clearly and professionally regarding:

    • Clinical services and workflows

    • Operational questions

    • Billing and administrative processes

  • Demonstrate working knowledge of:

    • Chiropractic

    • Acupuncture

    • Massage Therapy

    • Physical Therapy

    • PM&R services

    • Medical billing fundamentals

  • Coordinate communication across departments and locations

  • Maintain brand standards in all interactions

  • Support leadership with client and partner engagement

  • Document communications and follow through to resolution

Required Qualifications (Non-Negotiable)


  • Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic

  • Strong understanding of healthcare services and clinic operations

  • Professional communication skills—written and verbal

  • Comfortable interacting with:

    • Doctors

    • Clinic owners

    • Attorneys

    • CPAs

    • Executive leadership

  • High level of professionalism, discretion, and judgment

  • On-site availability in West Los Angeles

Preferred Experience (Strong Plus)


  • Experience in:

    • Medical billing or revenue cycle environments

    • Multi-location healthcare organizations

    • Franchise or management services organizations

  • Familiarity with compliance-driven environments

  • Ability to manage complex stakeholder relationships

Ideal Candidate Profile


  • Polished, composed, and credible

  • Understands clinical terminology and workflows

  • Brand-aware and detail-oriented

  • Solutions-focused with strong follow-through

  • Comfortable operating in executive-level conversations

What This Role Is / Is Not


This role IS:


  • Client-facing

  • Relationship-driven

  • Professional and brand-critical

  • Healthcare-specific

This role is NOT:


  • Entry-level

  • Call-center based

  • Remote

  • A purely administrative support role

Compensation


  • Competitive salary based on experience

  • Growth opportunity within a healthcare franchise organization

Schedule


  • Full-time

  • On-site only

  • Standard business hours

How to Apply


Please submit:


  • Resume

  • A brief cover note outlining:

    • Your healthcare office experience

    • The types of providers or professionals you’ve worked with

    • Why you are a strong brand representative

Only candidates with relevant healthcare office experience will be considered.


Bottom Line


If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.

About the Company

H

HEALTH ATLAST WEST LA

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