Client Engagement Coordinator - Work From Home

The ideal candidate is professional, patient, motivated, articulate, and comfortable speaking with accomplished professionals from a wide variety of backgrounds.

Required qualifications include:

• Minimum of 2 years of professional work experience. 
• Fluent English communication skills with strong diction, active listening, and professional phone presence. 
• Strong interpersonal skills and the ability to build rapport quickly. 
• Self-motivated, organized, and able to stay focused in a remote work environment. 
• Positive attitude, strong work ethic, and goal-oriented mindset. 
• Comfortable speaking with professionals, executives, and decision-makers across diverse industries. 
• Basic computer and internet proficiency. 
• Availability to work Monday-Friday, 9:00 AM-6:00 PM ET. 
• Preferred qualifications include:
• Previous experience in sales, client relations, customer service, recruiting, sales, or enrollment. 
• Entrepreneurial mindset. 
• Coachability and openness to proven sales methods. 

Remote Work Requirements:

• To be eligible for this remote position, candidates must have:
• A laptop or desktop computer running Windows 10 or newer, or macOS 10.13 or newer. Tablets and Chromebooks are not compatible
• High-speed broadband internet with a minimum of 10 Mbps upload and download speed. Mobile internet or hotspot connections are not accepted
• A wired USB headset with an over-the-mouth microphone
• A quiet, dedicated workspace at home or in a private office
• 2 monitors

The Client Engagement Coordinator will be responsible for:

• Contacting prospective members who submit membership inquiries and following up in a timely, professional manner. 
• Scheduling appointments and conducting brief qualification conversations focused on each applicant’s professional background, interests, and goals. 
• Building rapport with professionals and executives across a wide range of industries in the U.S. and Canada. 
• Presenting membership programs, benefits, products, and services clearly and confidently. 
• Enrolling qualified applicants into paid membership accounts using a consultative, soft-close sales process. 
• Maintaining consistent follow-up with members to learn about recent activities, achievements, and service needs. 
• Managing accurate notes, call activity, and relationship details in company systems. 
• Delivering outstanding service and a positive experience throughout the enrollment process. 
• Meeting daily activity expectations, sales goals, and service standards. 
• Spending the majority of the workday on the phone speaking with prospective members and clients.