TASKS AND RESPONSIBILITIES Lead execution of zone client strategy and clienteling culture within the Boutique augment and adapt based on specificities of the House of Dior" Beverly HillsIdeate and execute strategy for developing each client tier in partnership with the Boutique leaders and corporate client teams.Implement personalized strategy for the top clients of the Boutique and per Sales Associate.Create a mapping and client journey for every top client that encompasses events gifting and other client activations.Partner with Events Experience and Client teams to develop market appropriate client experiences.Create monthly plans to drive client outreach focusing on mid-tier clients by associate ensure follow up and track progress.Coach teams on quality and personalized aspect of that client outreach.Identify business development opportunities to recruit new clients hotels philanthropy community… in partnership with the corporate teamsUse and adapt new client engagement tools.Coaching and development of client engagement skillsPartner closely with the Retail leadership and training team to coach and develop the relationship selling skills of the entire retail selling team.Guide Sales Associates in preparing an elevated and seamless execution of all appointments for all daily planned businessSpend time on the floor and provide on the floor spot coaching to MOD and SA to improve client discovery capture client journey and client follow-upPartner with management to ensure all tools are used to create long term client relationshipsMaintain a positive energetic and results oriented clienteling mindsetLead the development of Top Client segmentsPartner closely with corporate team and boutique leadership to drive top tier client growth to increase retention and exceed LY sales.Actively coach and lead boutique management to understand their top tier business.Support uber luxury product growth by nominating high potential clients for these moments.Support boutique directors in Ultimate Super Elite mapping and keep up to date list of high potential clients to upgrade and nominate for uber luxury events and show