Client Engagement Executive

The Client Engagement Executive (CEE) is a strategic member of the Enterprise team, responsible for accelerating onboarding, deepening client value, and securing renewals across a portfolio of first- and second-year Euromonitor accounts. In this role, the CEE builds senior-level relationships, expands engagement across priority teams and functions, and ensures clients are positioned to derive measurable value from Euromonitor's intelligence. By combining commercial discipline with a consultative understanding of client priorities, CEEs translate client challenges and unmet needs into tailored engagement strategies, while also serving as a key internal voice of the customer to inform service delivery and product development.

Core responsibilities include:

• Lead the onboarding strategy for new Euromonitor accounts, accelerating adoption and building early momentum across priority stakeholder groups within the client organization.
• Own revenue retention outcomes while identifying and advancing opportunities for syndicated research sales growth within assigned accounts.
• Develop and execute tailored annual engagement plans that strengthen Euromonitor's presence, align activity to client priorities, and create clear pathways to measurable value.
• Conduct proactive account intelligence to identify expansion opportunities, surface unmet needs, and position Euromonitor's value proposition with senior and influential stakeholders.
• Partner with Research teams to shape high-impact client engagement agendas and ensure client priorities are reflected in internal planning, service delivery, and product feedback.
• Manage the overall client partnership across assigned organizations, including executive check-ins, value reviews, renewal preparation, stakeholder training, account research, and the development of actionable service and growth strategies.
• Lead renewal negotiations with confidence, fairness, and commercial judgment, structuring mutually beneficial agreements that support long-term partnerships and achievement of retention targets.
• Continuously identify ways to increase client value by driving deeper utilization of existing resources, connecting client objectives to Euromonitor capabilities, and reinforcing the impact of the partnership.