Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Interpersonal Skills, Leadership, Marketing, Performance Analysis, Team Player
We are hiring for our Client Engagement Specialist position at AT&T! This is an on-site role located in Stamford, CT, that focuses on building strong client relationships and creating a positive, lasting experience with every interaction. This Client Engagement Specialist position is great for someone who enjoys connecting with others directly and wants to grow in a dynamic, team-oriented environment.
As a Client Engagement Specialist, you will be responsible for representing and marketing the AT&T brand with positivity and professionalism throughout every customer interaction. This is a great opportunity for those who are looking to develop valuable leadership skills, gain confidence, and learn the importance of high-quality customer service.
Daily Responsibilities as the Client Engagement Specialist:
- Engage directly with customers as a Client Engagement Specialist to build strong relationships and enhance their overall experience
- Support brand outreach efforts and contribute to leadership initiatives that enhance customer satisfaction
- Actively listen to customers and their needs, and tailor solutions to ensure they’re satisfied
- Collaborate with other Client Engagement Specialist team members to meet Stamford business goals and strengthen internal leadership development
- The Client Engagement Specialist helps track engagement performance and assists in refining leadership strategies to maintain a productive work environment
- Maintains a positive and professional attitude in all customer-facing interactions
Ideal Qualities of the Client Engagement Specialist:
- High school diploma, GED or equivalent education
- Able to effectively communicate with coworkers and clients
- Can create interpersonal relationships with others
- Willing to learn and apply marketing techniques
- Participate in training and leadership initiatives to improve the Client Engagement Specialist team
- Able to work on-site in Stamford, CT
Why Join the Stamford AT&T Team?
Ideally, we are looking for a candidate who is enthusiastic, energetic, and personable to represent the AT&T brand. Apply today as a Client Engagement Specialist if this position sounds like a good fit for you!