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Client Executive

Gallagher

  • Atlanta, Georgia
  • 30+ days ago
  • Full-time
Gallagher
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Skills

  • Claims Managementunmatched
  • Communication Skillsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched
  • Data Analysisunmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • Licensingunmatched
  • Management Strategyunmatched
  • Microsoft Officeunmatched
  • Performance Modelingunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Productivity Managementunmatched
  • Risk Analysisunmatched
  • Risk Managementunmatched
  • Secondary Schoolunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Willing to Travelunmatched
  • Writing Skillsunmatched

Description

Introduction:
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 
Overview:

At Gallagher, we’re all about building relationships and delivering exceptional service. As a Client Executive, you’ll be at the heart of our mission to help clients protect what matters most. You’ll work with a diverse group of clients, providing tailored insurance solutions and risk management strategies. This role is perfect for someone who thrives on collaboration, values integrity, and enjoys making a real impact.

How you'll make an impact:
  • Be the go-to person for your assigned group of client accounts.
  • Build strong relationships by offering personalized advice and solutions that meet each client’s unique needs.
  • Collaborate with colleagues to ensure seamless service
  • Help clients navigate their risks, identify opportunities for additional coverage, and ensure they feel supported every step of the way.
About you:

Required:

  • Bachelor's degree with 5+ years client service and/or claims management experience

–OR–

  • High School degree/GED with 10+ years client service and/or claims management experience.
  • Must hold appropriate licensing as required and be able to travel up to 25% of the time.
  • Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
  • Previous experience in managing client relationships essential.
  • Must possess strong written and verbal communication skills.


Preferred:

  • Insurance knowledge
  • Solid financial acumen

Behaviors:

  • A passion for helping clients succeed.
  • Strong communication and relationship-building skills.
  • A proactive approach to identifying solutions.
  • The ability to work well in a team and independently.
  • Able to facilitate and/or lead group meetings with internal and external clients
  • Effectively manage/balance multiple and sometimes competing priorities.
  • Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.

 

#LI-MB1

Compensation and benefits:

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Numbers & Facts

LocationAtlanta, Georgia
Job TypeFull-time
IndustryInsurance
Company Size10,000 employees or more
Year Founded1927
Websitehttps://www.ajg.com/

About Company

Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.

Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.

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