Client Experience and Sales Manager

Annie Aesthetic

Houston, TX

JOB DETAILS
SALARY
$80,000–$150,000 Per Year
SKILLS
Clinical Support, Communication Skills, Consultative Sales, Consulting, Continuous Improvement, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Electronic Medical Records, Establish Priorities, Exceeded Sales Goal, Functional Programming Languages, Health Plan, Industry Standards, Interpersonal Skills, Intravenous Therapies, Long-Term Care, Medical Treatment, Mentoring, Organizational Skills, Patient Care, Performance Analysis, Performance Metrics, Pricing, Retail, Sales, Sales Management, Team Player, Treatment Plan, Up-Selling, Website Conversion, Weight Management, eCommerce
LOCATION
Houston, TX
POSTED
Today

divh2Client Experience And Sales Manager/h2pAt Antiage Institute in Houston, TX, we have been providing clients with the most up-to-date techniques and outstanding customer service since 1997. As Houstons original clinician-owned medical spa and wellness center, our team goes above and beyond industry standards while remaining dedicated to natural-looking results. Services include injectables, laser and facial treatments, body contouring, and a full functional health program covering hormone replacement therapy, medical weight loss, NAD+ and IV therapy, and peptide therapy./ppAt Antiage Institute, we believe in open communication, teamwork, and mutual respect. We celebrate innovation and prioritize patient trust and satisfaction above all else. Every team member plays an essential role in delivering the elevated care our patients have come to expect./ppPosition Overview:/ppWe are in an exciting stage of growth and are seeking a client-focused, results-driven Client Experience and Sales Manager to help us elevate our in-clinic experience and build the foundation of our sales team. This is a unique opportunity to join a high-growth clinic while making a direct impact on our patient experience and overall success./ppKey Responsibilities:/pulliConduct high-touch pre-treatment consultations with new and existing clients/liliBuild strong rapport with clients to understand their goals and develop personalized treatment plans/liliEducate clients on our full suite of treatments, packages, and skincare offerings/liliCross-sell and upsell relevant services and products to maximize client outcomes and clinic revenue/liliMaintain exceptional professionalism and emotional intelligence when discussing pricing, memberships, and long-term care plans/liliFollow up post-treatment to ensure satisfaction and support repeat visits/li/ululliHelp establish a scalable client consultation and sales process/liliCollaborate with clinical staff to ensure seamless handoffs and premium care delivery/liliTrack and report on key performance indicators such as conversion rates, rebooking, and revenue per consult/liliSupport training and mentoring of future team members as we build our sales organization/li/ululliAct as an ambassador of the Antiage brandwarm, knowledgeable, and polished/liliFoster a culture of positivity, accountability, and continuous improvement/li/ulpWho You Are:/pulli3+ years of experience in a high-end B2C, consultative sales roleideally in aesthetics, beauty, wellness, or luxury retail/liliProven success in meeting or exceeding sales goals in a high-touch, relationship-based environment/liliStrong interpersonal skills, high emotional intelligence, and natural consultative selling instincts/liliPolished communicator, comfortable guiding clients through complex treatment decisions/liliHighly organized and self-motivated, with the ability to thrive in a fast-paced, growing clinic environment/liliTech-savvycomfortable using EMR/CRM systems, Google Workspace, and basic data tools/li/ululliExperience in a medical aesthetics or wellness clinic setting/liliFamiliarity with treatments such as Botox, fillers, lasers, body contouring, and advanced skincare/li/ulpWhy Join Antiage Institute?/pulliGrowth Opportunity: Be part of an extremely successful and continuously growing platform and play a key role in building our in-clinic sales process and team/liliCompensation: Competitive base salary with commission and/or performance-based incentives/liliOwnership Mentality: Autonomy to shape the client experience and contribute directly to business performance/liliCulture: Collaborative, supportive management and clinical team, with high standards and a shared commitment to excellence/liliPerks: Complimentary or discounted aesthetic treatments and skincare/liliBenefits: Eligible employees enjoy medical, dental, vision, and other benefits, plus paid time off/li/ulpAdditional Information:/pulliCompetitive compensation including salary and commission. On average, Client Experience and Sales Manager earn approximately $80,000 to $150,000+ annually. Note that commission is uncapped./liliDiscounts to products and services offered in the clinic/liliHealth Insurance/liliFull-time position/li/ul/div

About the Company

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Annie Aesthetic