We are currently welcoming motivated and customer-focused individuals to join our growing remote team as Client Experience Travel Consultants. In this role, you'll assist travelers by helping coordinate trip details, guiding them through the planning process, and ensuring each experience is organized with care and accuracy.
This remote opportunity is a great fit for individuals who enjoy supporting others, managing details, and working independently in a flexible environment. Whether you have previous customer-facing experience or are looking to build new skills, training and continued support are provided.
Core Responsibilities
Communicate with clients to understand travel preferences, goals, and scheduling needs
Assist with organizing travel arrangements including hotels, flights, transportation, cruises, and activities
Research and review travel options using approved supplier and reservation platforms
Provide updates related to booking progress, confirmations, and itinerary timelines
Respond to client questions through phone, email, and digital communication systems
Help coordinate itinerary modifications, special requests, and follow-up support
Maintain organized records and accurate documentation within internal systems
Participate in onboarding programs, virtual trainings, and ongoing development sessions
Benefits of Joining the Team
100% remote work environment
Flexible scheduling options to support work-life balance
Structured onboarding and continued training resources
Access to travel planning tools and supplier partnerships
Eligibility for travel perks, incentives, and recognition programs
Opportunities for advancement within an expanding remote team
Preferred Qualifications
Strong interpersonal and communication skills
Organized with the ability to manage multiple responsibilities effectively
Comfortable working independently and staying self-motivated
Familiarity with online platforms, email, and basic computer systems
Reliable internet access and professional communication habits
Experience in customer service, hospitality, administration, scheduling, or retail is beneficial but not required
Requirements
Must be at least 18 years old
Applicants must be legally authorized to work within the U.S., U.K., Mexico, Australia, Spain, or qualified regions