Client Manager - Product Certification

We exist to create positive change for people and the planet. Join us and make a difference too!

Location: United States - Field Based Job Type: Permanent, Full-time Compensation: $102,000 - $130,000 + 10% Bonus + Benefits

Are you passionate about ensuring products meet the highest standards of quality and safety? Do you want to work for a world-renowned organization with over 125 years of excellence, innovation, and industry leadership?

At BSI, we are seeking a Product Certification Auditor to conduct product certification assessments across diverse manufacturing environments. In this role, youll ensure compliance with BSIs rigorous certification schemes and Kitemark standards, playing a key part in upholding product quality across industries.

What Youll Do:

• Conduct product certification assessments and deliver findings to clients
• Recommend the issue, re-issue, or withdrawal of certificates based on compliance
• Build and maintain strong client relationships, ensuring excellent service and account growth
• Lead assessment teams and mentor colleagues when required
• Plan and schedule audits efficiently, maximizing time and revenue opportunities
• Manage a portfolio of assigned clients, scheduling visits, conducting assessments, and ensuring smooth operations

What Were Looking For:

• College degree AA or higher (or equivalent certification or work experience)
• Must have ISO 9001 Lead Auditor course completion
• ISO 14001 Environmental or ISO 45001 OHS training or experience is a plus
• Generic knowledge of management system auditing practices
• Knowledge of general office practices, information systems, documentation systems, and technology including computers
• Knowledge of the specific services, products, processes and organizational structure of the client
• Knowledge of the outcomes of prior audit activities of the client
• Knowledge of competences of the audit team members for the client
• Can demonstrate passion for the business and can inspire others
• Have integrity, ensuring that business is conducted in an ethical manner
• Have commercial focus, understanding customers needs and adding value
• Understanding of Structural or Mechanical Systems including: Pressure Equipment Devices, Welding, Assembly and Test, Personal Protective Equipment, Building, Construction and Fenestration, Gas Appliances and/or Fire Protection industries is desired

What We Offer:

• Competitive salary ($102,000 - $130,000) + 10% annual bonus
• Comprehensive health, dental, and life insurance
• 4 weeks of paid time off + 11 paid holidays
• Company-matched 401(k) plan for your future
• Career growth, extensive onboarding, and training to become a Lead Assessor

If youre passionate about product compliance, quality, and making a real impact in global manufacturing, we want to hear from you!

Apply today and help shape the future of product certification.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.