Client Manager - Retention & Development

General Information

Req #

WD00099140

Career area:

Sales

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Monday, May 18, 2026

Working time:

Full-time

Additional Locations:

• United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Key Responsibilities

• Own and manage a portfolio of existing Mid-Market customers, with accountability for retention, growth, and overall account performance

• Develop and execute account plans focused on customer development, incremental revenue growth, and long-term value creation

• Own and sell the full Lenovo portfolio, including:

• End point devices (IDG)

• Datacenter & Infrastructure Solutions (ISG)

• Solutions & Services (SSG)

• Drive Lenovo's strategic priorities with a strong focus on:

• Infrastructure and datacenter expansion

• Advanced and attached services growth

• Deal quality, profitability, and PTM discipline

• Execute a structured, consultative sales approach to understand customer needs, identify whitespace, and advance expansion opportunities

• Lead pricing, configuration, quoting, and negotiation activities while maintaining margin awareness

• Build and maintain trusted relationships with customer stakeholders, including IT leadership, procurement, finance, and business decision-makers

• Partner closely with internal teams (ISG, Services, Product, Finance) and external channel partners to deliver integrated, end-to-end solutions

• Maintain strong pipeline hygiene, forecast accuracy, and opportunity management cadence

• Proactively manage renewals, expansions, and lifecycle transitions to ensure customer continuity and satisfaction

• Effectively position Lenovo's differentiated value versus OEM and channel competitors

Basic Qualifications

• Bachelor's degree with 3+ years of relevant sales experience or
• High School Diploma / GED with 5+ years of relevant sales experience

Preferred Qualifications

• Proven success in acquisition-focused or consultative B2B sales roles
• Strong prospecting, hunting, and pipeline generation skills
• Experience selling or positioning hardware, infrastructure, or services solutions
• Ability to manage multiple opportunities and prioritize effectively in a high-volume environment
• Strong verbal and written communication skills with the ability to present value clearly
• Working knowledge of partner-led or channel-supported selling motions
• Self-motivated, coachable, and comfortable operating with clear performance expectations
• Willingness to travel 10-20% as needed

Work Model

Lenovo operates under a hybrid work policy, requiring three days per week in the office, with two flexible work-from-home days.

The on-target earnings range budgeted for this position is $85,000 - $100,000. Individuals may also be considered for bonus and/or commission. Lenovo's various benefits can be found at www.lenovobenefits.com

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

• United States of America - North Carolina - Morrisville
• United States of America
• United States of America - North Carolina
• United States of America - North Carolina - Morrisville