Client Operations Manager Assoc

Hartford Steam Boiler Inspection and Insurance Company

Hartford, CT

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JOB DETAILS

SKILLS

Business Development, Cross-Functional, Customer Relations, Diversity, Documentation, HSV Color Space, Identify Issues, Multitasking, Operational Audit, Operations Management, Organizational Skills, Persuasion Skills, Problem Solving Skills, Process Development, Product Management, Project/Program Management, Sales, Sales Management, Support Documentation, Talent Management, Time Management, Value Chain Model

LOCATION

Hartford, CT

POSTED

Today

Client Operations Manager Assoc

Location:

Hartford, CT, US

Job Type: Full-Time

Work Mode: Hybrid

Job Level: Graduate & Entry-Level

Job ID: 13056

Company: HSB

Employment Type: Regular

Area of Expertise: Operations & Product Management

Description:

Supports the execution of business development opportunities for the company and it's partners. Assists with driving cross-functional connectivity, both internally and externally, to help with ensuring successful execution of client initiatives. Supports Sr COMs with the end-to-end operational value chain for clients and prospects. Participates in dot-connecting in client challenges and opportunities through assisting with the development of trusted partnerships both horizontally and vertically, in order to execute the client needs and business development opportunities. Maintains and monitors operational health by analyzing less complex client partnerships across disciplines for issue identification, problem resolution and building synergies. May create workflow efficiencies or help to develop processes for repeatable tasks.

Education and Experience:

• Bachelor’s degree or equivalent work experience is required

• 1+ years’ experience in the P&C industry, Account Management, Sales or other transferrable experience is required

• Project Management experience is preferred • Workflow documentation experience is preferred

Knowledge and Skills:

• Able to identify opportunities for change and improvement

• Able to utilize resources to compile persuasive documentation to win support

• Competency with communicating detailed information and collaborating to solve problems as a team• Capable of working with ambiguity/change

• Ability to multitask, document, and be organized while aligning multiple resources

• Ability to manage multiple initiatives, with conflicting timescales and meet deadlines

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Nearest Major Market: Hartford

Job Segment: Project Manager, Technology

About the Company

Hartford Steam Boiler Inspection and Insurance Company

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