• Owings Mills, MD
  • $191,400–$258,900 Per Year
6 days ago

Job Description

  1. Strategic Client Relationship Management

Serve as the primary executive contact for key client stakeholders.

Build trusted advisor relationships with C-Suite and Senior business leadership.

Understand the client's business strategy, challenges, and goals.

Influencing decision-makers

Acting as a strategic advisor to the client

  1. Business Growth & Revenue Management

Drive account growth through new opportunities, cross-selling, and up-selling.

Develop and execute account growth plans.

Own revenue, margin, and profitability targets for the account.

Identify and pursue new business opportunities.

  1. Delivery Governance & Oversight

Oversee program and project delivery across the client portfolio.

Manage risks, escalations, and governance reviews.

Coordinate with delivery leaders and solution teams.

  1. Executive Stakeholder Engagement

Conduct executive business reviews.

Present transformation roadmaps and strategic initiatives.

Align TCS capabilities with client business priorities.

Influence decision-makers and strengthen partnership value.

  1. Financial & Commercial Management

Manage account P&L (Profit & Loss).

Review budgeting, forecasting, and revenue realization.

Support contract negotiations, renewals, and extensions.

Ensure commercial compliance and profitability.

  1. Transformation & Innovation

Bring industry trends, technology solutions, and innovation opportunities to clients.

Sponsor modernization, cloud, AI, automation, and digital transformation initiatives.

Create value propositions and strategic roadmaps.

Core Duties:

Manage strategic client relationships and executive engagement.

Own account growth, revenue, and profitability.

Oversee delivery governance and customer satisfaction.

Develop account plans and business strategies.

Identify and close new opportunities.

Lead contract negotiations and renewals.

Coordinate with delivery, solution, and sales teams.

Manage escalations and ensure successful issue resolution.

Drive innovation and digital transformation initiatives.

Lead and mentor cross-functional account teams.

Required Skills:

Executive stakeholder management

Account management

Business development

Financial management/P&L ownership

IT services and consulting knowledge

Negotiation and influencing skills

Program and delivery governance

Strategic planning and leadership

Qualifications:

18+ years in IT services, consulting, banking technology, or related industries.

Strong experience managing large enterprise clients.

Prior experience in Account Management, Business Relationship Management, Delivery Management, or Sales Leadership.

Key Responsibilities:

  1. Strategic Client Relationship Management

Serve as the primary executive contact for key client stakeholders.

Build trusted advisor relationships with C-Suite and Senior busin ess leadership.

Understand the client's business strategy, challenges, and goals.

Influencing decisionmakers

Acting as a strategic advisor to the client

  1. Business Growth & Revenue Management

Drive account growth through new opportunities, cross-selling, and up-selling.

Develop and execute account growth plans.

Own revenue, margin, and profitability targets for the account.

Identify and pursue new business opportunities.

  1. Delivery Governance & Oversight

Oversee program and project delivery across the client portfolio.

Manage risks, escalations, and governance reviews.

Coordinate with delivery leaders and solution teams.

  1. Executive Stakeholder Engagement

Conduct executive business reviews.

Present transformation roadmaps and strategic initiatives.

Align TCS capabilities with client business priorities.

Influence decisionmakers and strengthen partnership value.

  1. Financial & Commercial Management

Manage account P&L (Profit & Loss).

Review budgeting, forecasting, and revenue realization.

Support contract negotiations, renewals, and extensions.

Ensure commercial compliance and profitability.

  1. Transformation & Innovation

Bring industry trends, technology solutions, and innovation opportunities to clients.

Sponsor modernization, cloud, AI, automation, and digital transformation initiatives.

Create value propositions and strategic roadmaps.

Core Duties

Manage strategic client relationships and executive engagement.

Own account growth, revenue, and profitability.

Oversee delivery governance and customer satisfaction.

Develop account plans and business strategies.

Identify and close new opportunities.

Lead contract negotiations and renewals.

Coordinate with delivery, solution, and sales teams.

Manage escalations and ensure successful issue resolution.

Drive innovation and digital transformation initiatives.

Lead and mentor cross-functional account teams.

Required Skills

Executive stakeholder management

Account management

Business development

Financial management/P&L ownership

IT services and consulting knowledge

Negotiation and influencing skills

Program and delivery governance

Strategic planning and leadership

Qualifications:

18+ years in IT services, consulting, banking technology, or related industries.

Strong experience managing large enterprise clients.

Prior experience in Account Management, Business Relationship Management, Delivery Management, or Sales Leadership.

Salary Range: 191400-258900 a year

#LI-MM6

Numbers & Facts

LocationOwings Mills, MD
Salary$191,400–$258,900 Per Year

Skills

  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Banking Servicesunmatched
  • Budgetingunmatched
  • Business Developmentunmatched
  • Business Growthunmatched
  • Business Planunmatched
  • Business Strategyunmatched
  • Cloud Computingunmatched
  • Contract Negotiationunmatched
  • Cross-Functionalunmatched
  • Cross-Sellingunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Satisfactionunmatched
  • Delivery Managementunmatched
  • Develop and Maintain Customersunmatched
  • Executive Relationshipsunmatched
  • Financial Managementunmatched
  • Industry/Trade Analysisunmatched
  • Information Technology Consultingunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Mentoringunmatched
  • Negotiation Skillsunmatched
  • Problem Solving Skillsunmatched
  • Profit & Lossunmatched
  • Profit & Loss Managementunmatched
  • Project Trackingunmatched
  • Project/Program Managementunmatched
  • Relationship Managementunmatched
  • Revenue Forecastingunmatched
  • Revenue Managementunmatched
  • Risk Managementunmatched
  • Salesunmatched
  • Sales Managementunmatched
  • Sales Prospectingunmatched
  • Solution Salesunmatched
  • Strategic Planningunmatched
  • Up-Sellingunmatched

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