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Client Partner - Retail

Tata Consultancy Service Limited

Grand Rapids, MI

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JOB DETAILS
SALARY
$130,200–$203,000 Per Year
SKILLS
Analysis Skills, Business Case, Business Plan, Communication Skills, Consultative Sales, Consulting, Customer Relations, Customer Relationship Management (CRM), Leadership, Merchandising, Presentation/Verbal Skills, Pricing, Product Pricing, Profit & Loss, Profit & Loss Management, Retail, Retail Strategy, Return on Investment (ROI), Service Delivery, Supply Chain, Technical Support, Total Cost of Ownership, Trend Analysis, eCommerce
LOCATION
Grand Rapids, MI
POSTED
4 days ago
Role: Client Partner - Retail Location options: Grand Rapids, MI - must be local to this area

Job Description:

Seeking a dynamic Client Partner to nurture existing large, strategic retail customer relationship. This leadership role will be responsible for managing existing customer relationships and P&L. This role will be responsible for building strong client relationships and engaging in solution-oriented consultative selling:
• Nurture existing relationships and develop new stakeholder relationships at CxO level.
• Drive customer success and elevate TCS positioning as a partner.
• Define business plans and manage the P&L by expanding existing account portfolio through effective client engagement and consultative selling.
• Leverage industry knowledge and awareness of technology trends to maximize business results.

Qualifications:
• 10 years+ of proven success in Retail IT services delivery or consulting, including a minimum of 2 years P&L management experience
• Experience in engagement with C-suite level executive stakeholders
• Strong communication, executive presentation skills to articulate compelling solution narratives and differentiated value propositions tailored to client business objectives.
• Experience in consultative selling, business case development (ROI, TCO, payback analysis), and value-based pricing and contract strategies.
• Understanding of retail domain, including merchandising, pricing, inventory, e-commerce, loyalty, personalization, and supply chain.
• Bachelors / Masters or an advanced degree in tech or a related field is a plus.

Salary Range: $130,200 - $203,000 a year

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About the Company

T

Tata Consultancy Service Limited

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