Client Partner - Retail

Tata Consulting Services

Grand Rapids, MI

JOB DETAILS
SALARY
$130,200–$203,000 Per Year
SKILLS
Analysis Skills, Business Case, Business Plan, Communication Skills, Consultative Sales, Consulting, Customer Relations, Customer Relationship Management (CRM), Leadership, Merchandising, Presentation/Verbal Skills, Pricing, Product Pricing, Profit & Loss, Profit & Loss Management, Retail, Retail Strategy, Return on Investment (ROI), Service Delivery, Supply Chain, Technical Support, Total Cost of Ownership, Trend Analysis, eCommerce
LOCATION
Grand Rapids, MI
POSTED
1 day ago
Role: Client Partner - RetailLocation options: Grand Rapids, MI - must be local to this areaJob Description:Seeking a dynamic Client Partner to nurture existing large, strategic retail customer relationship. This leadership role will be responsible for managing existing customer relationships and P&L. This role will be responsible for building strong client relationships and engaging in solution-oriented consultative selling:* Nurture existing relationships and develop new stakeholder relationships at CxO level.* Drive customer success and elevate TCS' positioning as a partner.* Define business plans and manage the P&L by expanding existing account portfolio through effective client engagement and consultative selling.* Leverage industry knowledge and awareness of technology trends to maximize business results.Qualifications:* 10 years+ of proven success in Retail IT services delivery or consulting, including a minimum of 2 years P&L management experience* Experience in engagement with C-suite level executive stakeholders* Strong communication, executive presentation skills to articulate compelling solution narratives and differentiated value propositions tailored to client business objectives.* Experience in consultative selling, business case development (ROI, TCO, payback analysis), and value-based pricing and contract strategies.* Understanding of retail domain, including merchandising, pricing, inventory, e-commerce, loyalty, personalization, and supply chain.* Bachelors / Masters or an advanced degree in tech or a related field is a plus.Salary Range: $130,200 - $203,000 a year#LI-AD1

About the Company

T

Tata Consulting Services

KMS Consulting Services, a business and technology consulting firm, is committed to providing high quality, cost-effective consulting services to businesses in a wide range of industries. Founded in 1994, KMS specializes in the planning, design, implementation, training and support of collaboration, social, and communications tools, focusing on process efficiencies and business solutions. 

COMPANY SIZE
1 to 9 employees
INDUSTRY
Computer/IT Services
FOUNDED
1994
WEBSITE
http://kmssolutions.com/